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The Solution
ICE evaluated numerous off-the-shelf solutions and determined that FileMaker was still the best product to meet its needs and its price point. ICE selected IT Solutions Consulting to develop its comprehensive FileMaker solution to be used companywide. "IT Solutions is one of very few FileMaker developers on the East Coast," explained Hughes. "They are close to our office and have the expertise to develop a top-notch solution."
The new FileMaker Pro 7 database will be used for ICE's everyday operations from tracking orders, parts that are in-house to be repaired, customers, shipping data and inventory control.
As a part comes in to be repaired, for example, it will be scanned using one of the shop's three barcode readers and the information will be automatically entered into the FileMaker database. An order will then be created, the inventory control module will be updated, and if the inventory is getting low for that particular part, a notification will be sent to the appropriate person.
> The Return |