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IT Solutions Events

Mark your calendars for our informative events.
FileMaker Academy Webinar: Simple User Feedback System for Your FileMaker Solution

Date: Tuesday, September 16, 2014
Time: 2:00 pm - 3:00 pm EDT
Cost: Complimentary. Register now!

Please join IT Solutions and the FM Academy for a webinar on Tuesday, September 16th.

We all want to continue to improve our FileMaker solutions. Over time, processes will inevitably change; if these changes aren’t carried over to your FileMaker solutions, the solutions will no longer reflect how you do business.

The best way to identify areas of improvement is to get system feedback - whether good or bad - directly from your end users. When something goes wrong, it’s important to document the issue right away, before the user forgets the details of the issue.

IT Solutions’ very own Dr. Jerry Salem will discuss the benefits of client feedback modules and the tools and techniques for capturing user feedback “at the moment of insight.” Jerry will demo various modules, including both simple and more advanced options.

In this webinar, you will learn:

  • Benefits of a client feedback module
  • Various ways to track events and obtain user feedback
  • How to implement an effective feedback module

Who Should Attend?

  • FileMaker Pro developers
  • FileMaker administrators and users

Space is limited. Reserve your Webinar seat now at:
https://attendee.gotowebinar.com/register/1381975426077055490
After registering you will receive a confirmation email containing information about joining the Webinar.

About the Sponsor and Presenter:
This webinar is offered by the FM Academy, a consortium of leading FileMaker development companies in the United States. All FM Academy members are platinum-level members of the FileMaker Business Alliance, and our purpose is to further educate FileMaker users and developers to encourage best practices and foster further adoption of the software.

This webinar will be presented by Dr. Jerry Salem, Senior FileMaker Developer at IT Solutions Consulting. Jerry began his career in technology as a computer science major, eventually moving to the biological sciences where he earned his Ph.D in Biochemistry. As a researcher, Jerry learned computer networking, web design, and FileMaker.

Since 2007, Jerry has worked at IT Solutions. Among his accomplishments since joining ITS are certification in FileMaker versions 8 through 13, leadership as an educator in the FileMaker Training Series program, and frequent contributions to the Philly FileMaker User Group.