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Founded almost a century ago in 1921, Timoney Knox, LLP, is a full-service law firm based in Fort Washington, PA, serving clients in the areas of estate planning and administration, business, corporate and tax law, as well as family, student rights and education law.
Prior to engaging with us, Timoney Knox worked with another IT provider to host and support their network in the cloud. While the environment was a match for the firm’s off-site hosting preference, a number of performance issues surfaced, including:
As problems persisted and the staff’s productivity was negatively impacted, Timoney Knox decided to evaluate other local IT providers, in search for one with a:
As an initial engagement, we conducted a network assessment to identify the underlying performance issues. We uncovered several problems in the existing design and setup, specifically with the integration between the firm’s virtual desktop solution, Office 365 Mail, and the document management system.
Based on the assessment insight, and solid references from other law firms, Timoney Knox decided to migrate their network to NearCloud®, IT Solutions’ network hosting platform. The transition included:
Additionally, our team has taken over the day-to-day management and support of the network, including:
“In looking for an IT provider that would be more of a partner than a vendor, we found this type of relationship with IT Solutions,” said George Riter, Managing Partner at Timoney Knox. “The ITS team has been a valuable educator and steward of our systems. We have current cybersecurity software and protocols, responsive support and a true collaborative partnership.”
"In looking for an IT provider that would be more of a partner than a vendor, we found this type of relationship with IT Solutions. The ITS team has been a valuable educator and steward of our systems. We have current cybersecurity software and protocols, responsive support and a true collaborative partnership."
George Riter, Managing Partner, Timoney Knox, LLP