2025 was a year of purposeful growth for IT Solutions, made possible by the trust of our clients, partners, and employees across North America. Together, we unified ITS into a multinational IT platform, developed industry-aligned services for healthcare, legal, financial services, and manufacturing, and strengthened our advisory capabilities across security, risk, and compliance. We also continued to invest in our communities, grew through strategic acquisitions, and earned recognition for both performance and culture. These milestones reflect our shared commitment to building a stronger, more resilient future for the organizations we serve and the people behind them.
In 2025, we continued our evolution into a unified IT platform across the U.S and Canada, designed to support organizations operating in complex, regulated, and fast-changing environments. This transformation was driven by a close look at where we could deliver the greatest value for our clients.
“What we really wanted to do was look at our client segmentation and identify the industries where we already serve the most organizations,” said Tyler Sanders, VP of Solutions Enablement. “From there, we developed more focused offerings to better support those clients and bring greater value to their businesses through technology.”
Healthcare, legal, financial services, and manufacturing emerged as key industries where specialized expertise, security, and compliance are critical. In response, we expanded our Total IT program to deliver faster response times, deeper expertise in line-of-business applications, and strategic advisory support aligned to real operational needs.
“For these industries, it’s critical that technology is aligned to business challenges and well adopted,” Tyler added. “Our goal is to help clients build technology roadmaps that support growth, efficiency, and long-term stability.”
🟢 Explore our industry-focused solutions.
Helping Organizations Stay Ahead of Risk and Regulation
Security and compliance remained central to our strategy throughout 2025. We strengthened our proactive technology alignment process, auditing client environments against hundreds of best practices to identify risk, close gaps, and continuously improve security posture.
“We take a proactive approach by identifying where risk exists and developing strategic roadmaps to improve security over time,” Tyler explained. “That includes aligning technology to both best practices and industry-specific regulatory requirements.”
To further support regulated organizations, we expanded our vCISO offerings to provide structured guidance on governance, compliance, and risk management.
“This program was developed specifically to help regulated industries understand how to become compliant and how to stay compliant,” Tyler said. “It includes vulnerability management, penetration testing, and ongoing consulting and governance advice to protect both internal data and external systems.”
🟢 Discover our cybersecurity, compliance, and strategic advisory services.
A Modern Look Designed for Clarity
As we expanded our services and footprint, we also invested in how users engage with ITS online. In 2025, we completed a comprehensive rebrand and launched a new website designed to reflect our multinational presence and improve usability.
“We’ve grown both organically and through acquisition, so it was important that our brand reflected who we are today,” said Rob Bois, VP of Marketing. “We wanted something that felt modern and approachable while clearly representing our platform.”
Our new website is built on modern technology to deliver faster performance, simplified navigation, and easier access to support and resources.
“Whether someone is a client accessing the support portal or a prospect exploring how we can help their business, it’s much easier to find what they need,” Rob added.
We also expanded the Resource Center and leaned into producing video content to help clients and prospects navigate complex topics, particularly in security and compliance.
“There’s a real need for education in this space,” Rob said. “We’re investing in content that helps decode complex concepts and positions ITS as a trusted source of insight, not just a service provider.”
🟢 Explore the updated ITS Resource Center.
While expanding our platform, we remained committed to making a meaningful impact beyond technology. Throughout 2025, our teams across North America, with the support and leadership of our Human Resources Team and Employee Engagement Committee, supported initiatives focused on sustainability, wellness, and giving back.
These efforts included an e-waste drive promoting environmental responsibility, a company-wide step challenge, and holiday giving through the ALA NYC, where we sponsored a classroom and delivered 40 gifts to students. We also supported philanthropic initiatives, including Movember in Toronto, the Saint Nicolas Ball in Albuquerque, New Mexico, the Futures First Blue Carpet Event in Kansas City, Thistle Farms’ “Light the Way” lunch in Nashville, and the 2025 ALS United Mid-Atlantic Annual Celebration in Philadelphia alongside our clients.
Growth through acquisition is never just about scale. For us, it’s about bringing together people, expertise, and shared values to better support our clients and one another. In 2025, we strengthened our platform and expanded our reach through acquisitions across North America. We were proud to welcome CopperTree in Waterloo, Ontario; Cutting Edge in Orlando, Florida; Affinity Technology Partners in Nashville, Tennessee; and Technology Associates in Raleigh, North Carolina into IT Solutions.
Each organization has brought exceptional talent, regional expertise, and shared values that enhance how we serve our clients.
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The progress we made in 2025 was driven by the dedication and expertise of our employees and recognized across the industry. This year, we were ranked #10 on the Channel Futures MSP 501, earned Great Place to Work certification in both the United States and Canada for 2025–2026, were named a Cybersecurity Awareness Month Champion, and received the 2025 MSP Titans Industry Platform Integrator Award.
These recognitions belong to our team and reflect the care, accountability, and commitment they bring to our clients every day.
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As we look ahead, we remain deeply grateful to our clients, partners, and employees who show up with us every step of the way. Your collaboration, feedback, and dedication shape how we grow and where we go next.
With a unified platform, expanded advisory services, and a culture grounded in care and excellence, we are excited to continue supporting organizations nationwide in 2026. Thank you for being part of our journey.
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