Managed Cybersecurity and Compliance Services

Managed cybersecurity is the continuous work of monitoring systems, detecting and containing threats, and maintaining the controls that regulators, insurers, and clients expect. IT Solutions Technology Partners delivers that as a layered program across endpoints, email, identity, and cloud environments, scaled to the size and risk profile of the organization.

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Security Questions We Get Asked Most

Most organizations are not starting from zero. They have antivirus, a firewall, and a growing list of requirements from insurers, auditors, and clients. The gaps tend to show up in the same five places.

What does baseline managed security cover beyond antivirus?

Managed security at IT Solutions Technology Partners covers endpoints, email, identity, and cloud applications as one monitored environment. That includes managed endpoint detection and response, email threat monitoring with sandbox analysis, Microsoft 365 activity monitoring, multi-factor authentication, web and DNS filtering, and dark web exposure alerts.

How do we prove our security controls to an insurer or a client?

ITS supports evidence requests with documented, repeatable controls: security awareness training records with completion and phishing simulation results, Microsoft 365 activity and policy change logs, patch deployment reporting, and an annual security maturity assessment scored against the CIS Critical Security Controls.

Who is watching our systems outside business hours?

ITS security operations run 24 hours a day, every day. Alerts are triaged and prioritized by business impact as they arrive, with critical events opening a ticket and engaging a resource automatically rather than waiting for someone to notice in the morning.

How do we recover if ransomware gets through?

Recovery depends on backups an attacker cannot reach. ITS backup services write immutable copies encrypted with AES 256-bit encryption, keep local and off-site copies, and validate them automatically with integrity checks and screenshot verification rather than assuming a job that reported success actually restores.

Our budget will not stretch to a full security stack. Where should we start?

ITS builds security in tiers so the first dollars go to the controls that stop the most common attacks: multi-factor authentication, endpoint detection and response, email threat protection, and user training. Detection and response depth, log retention, and governance advisory get added as budget and requirements grow.

Cybersecurity that evolves with you.

Tailored Cybersecurity Packages

Security needs differ by size, sector, and obligation. ITS builds its cybersecurity services in tiers, from a managed foundation of endpoint, email, and identity protection through to a governance program led by a designated vCISO. Organizations can run the program fully managed or co-managed alongside an internal IT team.

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What’s Included:

Co-managed Cybersecurity
Fully Managed Cybersecurity

Enhanced Cybersecurity Capabilities
Cybersecurity Governance Foundational & Regulatory Programs with designated vCISO

Managed Security Services

Managed security services cover the daily operation of an organization’s defenses: monitoring, detection, investigation, and containment. ITS operates as a managed security services provider, correlating signals across endpoints, identity, email, and network infrastructure so that multi-stage attacks are visible as one event rather than several unrelated alerts.

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What’s Included:

Managed Detection and Response (MDR / MXDR)
Identity Threat Detection and Response (ITDR)
Security Information and Event Management (SIEM)

Security Operations Center (SOC)
Managed Zero Trust Network Access
Data Loss Prevention (DLP)

Threat Management Services

Threat management prepares an organization for the incident it has not had yet. ITS scopes incident response playbooks, tabletop exercises, digital forensics, and post-incident reviews as defined engagements, so responsibilities, escalation paths, and evidence handling are agreed before an event rather than improvised during one.

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What’s Included:

Incident Response (IR) Playbooks and Tabletop Exercises
Digital Forensics and Incident Response (DFIR)

Email Threat Monitoring and Protection
Post-Incident Reviews and Lessons Learned

Compliance & Consulting

Compliance work turns on evidence and consistency, not intent. ITS helps organizations map their controls to the framework that applies to them, close the gaps that assessment reveals, and keep the documentation current. Frameworks include HIPAA, SEC, PCI-DSS, CMMC 2.0, NIST CSF 2.0, GDPR, and more.

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What’s Included:

Compliance Consulting and Advisory (SEC, HIPAA, CMMC, GDPR, etc.)
Compliance Gap Assessments
vCISO-Led Program Governance

Policy Guidance and Workshops
Staff
Augmentation for Security and Compliance

Backup & Disaster Recovery Services

Backup and disaster recovery protect the ability to keep operating after data is lost, encrypted, or destroyed. ITS designs backup schedules and retention against recovery objectives, maintains local and off-site copies, and validates recoverability on an ongoing basis rather than at the moment of failure.

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What’s Included:

Backup and Disaster Recovery (BDR)
Planning and Testing
Backup as a Service (BaaS)
Disaster Recovery as a Service (DRaaS)

Cloud-Based Archiving and Redundancy
Recovery Time and Recovery Point Objective (RTO/RPO) Optimization

Assessments & Testing Services

Assessments establish where an organization actually stands. ITS runs maturity assessments scored against the CIS Critical Security Controls, compliance gap assessments against a named framework, technical testing including penetration testing and web application testing, and IT due diligence for transactions.

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What’s Included:

Security Maturity Level Assessments
Cybersecurity Maturity Model Certification (CMMC) Level 1 and 2 Assessments
Compliance Gap Assessments (HIPAA, CMMC, and others)
Penetration Testing as a Service (PTaaS)

Automated Web App Testing (AWAT)
Security Architecture Review and Risk Assessments
Pre-LOI and Post-LOI IT Evaluations and Due Diligence

Security Awareness Training

Security awareness training reduces the exposure created by everyday decisions: a link clicked, an attachment opened, a payment detail changed on request. ITS runs simulated phishing campaigns and short recurring training modules, then reports completion, quiz scores, and simulation click rates so improvement is measurable and defensible.

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What’s Included:

Role-Based and Risk-Based Training Paths
Industry-Specific Phishing Simulations

Compliance-Mandated Training
Reporting and Progress Dashboards

Which level of cybersecurity coverage do you need?

ITS offers three levels of cybersecurity coverage. Each builds on the one before it, and any of them can be delivered fully managed or co-managed alongside an internal IT team.

Feature	Managed Cybersecurity	Enhanced Cybersecurity	Cybersecurity Governance Program
Best Suited for	Organizations establishing a consistent security baseline	Organizations with regulatory, insurance, or client-driven detection requirements	Organizations that need executive-level security leadership and a documented program
Delivery Model	Fully managed or co-managed	Fully managed or co-managed	Fully managed or co-managed
Endpoint Detection & Response (EDR)	Included	Included	Included
Email Threat Monitoring & Protection	Included	Included	Included
Microsoft 365 Activity Monitoring	Included	Included with additional investigation context	Included with additional investigation context
Security Awareness Training	Included	Included	Included and used for reporting and strategic reviews
MFA Management	Included	Included and supports broader threat detection	Included and supports broader threat detection
Dark Web Monitoring	Included	Included and additional risk visibility	Included; additional risk visibility and executive reporting
Web & DNS Protection	Included	Included and additional telemetry source	Included and additional telemetry source; part of risk reviews
24×7 Security Operations Center (SOC)	—	Included	Included
Identity Threat Detection & Response (ITDR)	—	Included	Included
Managed Extended Detection & Response (MXDR)	—	Included	Included
Security Information & Event Management (SIEM) with Log Retention	—	Included	Included
Quarterly Vulnerability Reporting Reviews	—	Included	Included
Annual Security Maturity Level Assessment (SMLA)	—	Included	Included
12-Month Security Roadmap	Technology and business alignment-specific roadmap	Technology and business alignment-specific roadmap + SMLA recommendations	Formal, tailored security roadmap
Designated virtual Chief Information Security Officer (vCISO)	—	—	Included
Policy Review & Governance Workshops	—	—	Included
Quarterly Strategic Security Reviews with vCISO	—	—	Included
Insurance Questionnaire Assistance	General Support	General Support	vCISO-led Review
Compliance Framework Advisory	—	—	Regulatory alignment (e.g., HIPAA, SEC, CMMC)

Credentials and Expertise

Audited standards, partner designations, and a delivery model built on published frameworks.

SOC 2 Type II

ITS maintains SOC 2 Type II compliance, an audited assessment of how security, availability, and confidentiality controls operate over time rather than at a single point.

SSAE 18 Type II

ITS is SSAE 18 Type II compliant, the attestation standard client auditors most often ask a service provider to produce.

PCI-DSS

ITS aligns to PCI-DSS requirements for organizations that store, process, or transmit payment card data.

ITIL-Aligned Service Delivery

Incident, service request, and change management follow ITIL practices, which is what keeps prioritization, escalation, and change control consistent across every client environment.

NIST and CIS Alignment

Technology Alignment Engineers measure client environments against ITS standards derived from NIST and CIS guidance. Security maturity assessments score against the CIS Critical Security Controls, Top 18.

Microsoft Solutions Partner

ITS holds Microsoft Solutions Partner designations for Modern Work and for Infrastructure, both of which require verified performance and certified skills rather than self-declaration.

Cybersecurity Services FAQ

Q: What is the difference between EDR, MDR, and MXDR?

Q: Is IT Solutions Technology Partners a managed security services provider?

Q: Who will we actually work with day to day?

A: Every ITS client is assigned a Strategic Advisor and a Technology Alignment Engineer. The Strategic Advisor holds quarterly strategic reviews and maintains a five-year technology roadmap. The Technology Alignment Engineer reviews the environment on a scheduled basis against ITS standards. Organizations on the Cybersecurity Governance Program also work with a designated vCISO.

Q: Does managed security include responding to an active breach?

A: Managed security includes 24×7 monitoring, alert triage, and containment actions such as isolating an affected device or disabling a compromised session. Full incident response, forensic investigation, and remediation of a confirmed breach are scoped as separate engagements, which is what allows the right specialists and evidence handling to be assigned to the specific incident.

Q: How long are our security logs kept and searchable?

Q: Do we still need a vCISO if we already have an IT team?

Managed Cybersecurity and Compliance Services

Security Questions We Get Asked Most

Success Stories

ITS Helped New England Construction Firm Minimize Damage from Devastating Ransomware Attack

Financial Consulting Firm Chooses IT Solutions for Advanced Security & Compliance Support

Law Firm Exchanges Servers for Cloud Solution Offering Improved Security and Savings

Credentials and Expertise

Ready to Experience Peace of Mind?

Cybersecurity Services FAQ