Service Agreements
The Service Agreements applicable to the services that you have through IT Solutions Consulting, LLC are available below.
Master Service Agreement (MSA) for Managed IT
Statement of Work for Security as a Service (SECaaS)
Description of Services
Includes additional information for certain services provided by IT Solutions Consulting, LLC or an affiliate of IT Solutions Consulting, LLC.
Security as a Service (SECaaS) — Service Definitions
Security as a Service (SECaaS) — Service Descriptions
Security as a Service (SECaaS) — Supported Data Sources
Security as a Service (SECaaS) — Threat Severity Scale
The Non-Disclosure Agreement, establishing a confidential relationship between the parties involved, is available below.
The Business Associate Agreement, establishing the responsibilities and safeguards between a covered entity and a business associate (IT Solutions Consulting, LLC), is available below.
Our Client Onboarding Process is a thorough discovery, documentation, and implementation process. The Service Agreements applicable to the services that you have through IT Solutions Consulting, LLC are available below.
Security as a Service (SECaaS)
Service-Level Objectives (SLOs) and Service-Level Agreements (SLAs) outline the agreed-upon performance targets and metrics between IT Solutions Consulting, LLC and the client. The SLOs and SLAs specific to the services you have through IT Solutions Consulting, LLC are available below.
Security as a Service (SECaaS)