Managed IT, cybersecurity, and legal software support built for legal professionals.
Law firms handle some of the most sensitive information there is: client confidences, corporate secrets, and financial transactions, all under strict ethical obligations to protect them. IT Solutions Technology Partners delivers cybersecurity, managed IT, and cloud services built for legal professionals, protecting confidential information, supporting compliance, and keeping firms productive. A partner to the legal community since 1994, including the Association of Legal Administrators (ALA), ITS does not ask your firm to adapt to us. We build and support an IT environment that works the way your firm does, work recognized when Attorney at Law Magazine ranked ITS a Top 5 provider of IT services for law firms.
Addressing IT Challenges That Slow Law Firms Down.
Law firms balance confidentiality, tight deadlines, and demanding
clients with strict ethical duties and, often, lean internal support.
We help law firms:
Protect Client Confidences:
Guard privileged and confidential data with 24/7 threat monitoring, advanced data loss prevention, and secure access controls, supporting your duty of confidentiality under ABA Model Rule 1.6.
Meet Ethical and Compliance Duties:
Keep pace with legal and ethical standards through automated compliance tracking and reporting, policy documentation, and legal-focused virtual Chief Information Security Officer (vCISO) guidance, reflecting the duty of technology competence in ABA Model Rule 1.1.
Support Legal Software and Workflows:
Integrate, support, and optimize the document and practice management platforms firms run on, including NetDocuments, Worldox, Bundledocs, Clio, and CARET Legal.
Stay Ready for E-Discovery and Litigation Holds:
Support secure data discovery, litigation hold, and document retention so your firm is prepared when a matter demands it.
Minimize Downtime:
Keep matters moving with rapid response, 24/7 support, and proactive disaster recovery, because an hour of downtime can mean missed deadlines and frustrated clients.
Enable Secure Remote and Mobile Work:
Provide authenticated, secure access for attorneys and staff wherever they work, without putting firm or client data at risk.
Moving Your Business Forward
Our expertise spans the demanding needs of legal firms, delivering tailored IT support.
Empowering Success Through 13-Year Partnership with Legal Firm
When Byron Carlson Petri & Kalb initially engaged with IT Solutions Technology Partners over 13 years ago, they were a small group of attorneys and staff working out of a space in Wood River, Illinois. Despite their growth, a decision to switch to a competitor a few years ago led to significant issues, including staff productivity loss and missed deadlines due to downtime, highlighting the critical importance of reliable technology support.
Total IT Legal is the fully managed IT program IT Solutions Technology Partners built for law firms. It combines managed infrastructure, a legal-experienced service desk, direct support for legal document and practice management software, and compliance and e-discovery readiness in one program, available fully managed or co-managed.
Confidential client data and privileged communications are exactly what attackers want, and a breach carries ethical and reputational consequences most firms cannot absorb. Our SOC 2 Type II and PCI-aligned protection, including the TotalSecure Legal approach, keeps client data, systems, and communications secure while helping you stay ahead of evolving requirements.
An hour of downtime can mean a missed filing or a frustrated client. Our managed IT keeps the systems your firm runs on available and supported, with a responsive service desk and transparent, predictable pricing.
Attorneys need secure access to matters and documents from the courthouse, the office, or home, and the cloud is usually how that happens. From cloud readiness through migration and ongoing management, we plan a secure transition across public, private, and hybrid environments so your firm’s systems stay available and protected.
Law firms are moving quickly to adopt AI to improve productivity and streamline legal work, but success requires more than selecting the right tools. Our AI Governance & Enablement Practice helps you securely adopt and manage AI across your firm, while maintaining control over client data, risk, and ethical obligations.
Technology should be an advantage for your firm, not a burden. As an ITS client, you get a designated Strategic Advisor and virtual Chief Information Security Officer (vCISO) guidance to align IT with your firm’s goals, reduce risk, and modernize in a way that enhances client service.
Migrating a document management system, opening an office, or adopting new legal software calls for careful project work. Our Professional Services team plans and delivers these projects with a client-first process, so change happens without disrupting billable work.
How We Support the Legal Industry
Secure, responsive, and compliant IT built for legal professionals.
Legal Application Expertise
As a partner to leading legal software providers, ITS integrates, supports, and optimizes the document and practice management platforms firms depend on, including NetDocuments, Worldox, and Bundledocs for document management, and Clio and CARET Legal for cloud-based practice management. That means smoother integrations, optimized workflows, and secure document management, with a team that already knows your software so there is no legal learning curve.
Responsiveness and Uptime
Legal deadlines are set by courts and clients, not by a support queue. An hour lost to a system that will not load is an hour that cannot be rescheduled, and the cost lands on the matter rather than on IT. ITS treats response speed as a design requirement for legal clients: incidents are prioritized by what they block, support is available around the clock, and disaster recovery is planned before it is needed. Firms that need faster handling for specific people can add a VIP tier through Total IT Legal.
Security and Client Confidentiality
Protecting privileged information is an ethical obligation, not just an IT task. Our SOC 2 Type II and PCI-aligned defenses combine 24/7 threat monitoring, detection, and incident response with advanced data loss prevention that blocks sensitive information from leaving your network, and secure remote access that keeps firm data protected wherever attorneys work. This directly supports the “reasonable efforts” to protect client information expected under ABA Model Rule 1.6.
Compliance and Legal Ethics
Regulatory and ethical pressures on law firms keep rising. We provide policy documentation and support audit preparation, along with legal-focused virtual Chief Information Security Officer (vCISO) services for strategic guidance. This helps firms meet the duty of technology competence in ABA Model Rule 1.1 (Comment 8) and navigate newer guidance such as ABA Formal Opinion 512 (2024) on the ethical use of generative AI.
Strategic IT Leadership
Technology should turn into an advantage, not a burden. A dedicated Strategic Advisor and optional vCISO align your IT roadmap with firm growth, data protection, and risk mitigation, so your investments support client service and long-term goals. As a partner to the legal community since 1994, including the Association of Legal Administrators (ALA), the Law Office Management Association (TLOMA), and the Toronto Lawyers Association (TLA), ITS understands the pressures legal professionals face.
E-Discovery and Retention Readiness
When litigation demands it, your data has to be ready. We provide expert guidance for secure data discovery, litigation hold support, and proactive document retention policies, so your firm can respond quickly and defensibly.
Legal Credentials & Expertise
Recognized Legal Expertise & Compliance Standards
PCI Compliance
ITS maintains PCI compliance so that payment data and financial transactions are processed securely and in line with industry best practices. With encryption, access controls, and continuous monitoring, we help your firm meet client and industry security expectations.
SOC 2 Type II Compliance
Our SOC 2 Type II compliance confirms that IT Solutions Technology Partners meets the highest standards for security, confidentiality, and reliable service delivery, with the infrastructure, processes, and safeguards to protect the integrity of your systems and client data.
Certified Microsoft Solutions Partner for Modern Work
Recognized by Microsoft for expertise in secure, scalable cloud solutions, ITS helps law firms get the most from Microsoft 365, Azure, and hybrid cloud, from migrations to advanced security and compliance.
Exceeding expectations every time.
As a small IP law firm, we depend on the leverage provided by state-of-the-art technology to serve our clients and to build our practice. Our long-term partnership with ITS results not only from their reliability in connection with support and maintenance, but also from their proactive assistance in our utilization of information technology to the greater benefit of our clients and our practice.
Vince Pace
Partner Dann Dorfman Herrell and Skillman
“The response time and efficiency have significantly improved. I would definitely recommend ITS.”
Your Security and Efficiency Shouldn't Be a Gamble
Protect client confidences, meet your ethical duties, and keep your firm moving with IT built for the pace of legal work. Let’s talk about what your firm needs.
A: IT Solutions Technology Partners provides managed IT, cybersecurity and compliance, cloud, AI governance and enablement, strategy, and professional services to law firms. For firms that want it in one program, Total IT Legal packages managed IT, legal software support, compliance and e-discovery readiness, and a legal-experienced service desk together, fully managed or co-managed.
A: ITS is a partner to leading legal software providers and supports the platforms firms run on, including NetDocuments, Worldox, and Bundledocs for document management, and Clio and CARET Legal for cloud-based practice management. The team handles integrations, updates, and troubleshooting, so there is no legal learning curve.
A: ITS helps firms make the “reasonable efforts” to protect client information expected under ABA Model Rule 1.6, using 24/7 threat monitoring, advanced data loss prevention, secure access, and SOC 2 Type II and PCI-aligned controls. It also supports the duty of technology competence under ABA Model Rule 1.1 (Comment 8) through compliance alignment and vCISO guidance.
A: Yes. ITS provides expert guidance for secure data discovery, litigation hold support, and proactive document retention policies, so a firm can respond quickly and defensibly when a matter requires it.
A: Outside counsel guidelines increasingly specify security controls a firm must have in place to keep the work: multi-factor authentication, encryption, access controls, incident notification timelines, security awareness training, and evidence that all of it operates. IT Solutions Technology Partners helps firms respond to these requirements and produce the documentation that client security questionnaires ask for.
A: ITS is a partner to the legal community, including the Association of Legal Administrators (ALA) and five regional chapters, the Law Office Management Association (TLOMA), and the Toronto Lawyers Association (TLA), and has served the legal community since 1994.
Contact us via the form below or call at 866.742.5487. Whether you need network management, secure cloud hosting, or custom application development, our team is here to help.
