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Managed IT Services for Healthcare

Network Support & Management for Healthcare Practices

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Data breaches. Network outages and downtime. HIPAA audits. Unreliable IT support. Unpredictable IT costs. Unfortunately, without the right IT provider, the list can go on and on for many healthcare practices. For healthcare clients of IT Solutions, these scenarios are not a source of worry.

For over 25 years, IT Solutions has been providing comprehensive network support for healthcare practices of all sizes and specialties with an emphasis on what matters most: the security of your patient data and applications, with fast and reliable network access. Our managed services for healthcare providers offer end-to-end, full-service preventative and 24x7 helpdesk support for all network devices and the workers who depend on them, as well as strategic oversight on best practices for data protection and application security.

CRN MSP 500: Top Managed Service Provider

Quote

"The changes and strategy we implemented at FSO have not only improved the performance of our environment but reduced our overall cost of ownership. Nobody enjoys paying bills but you mind it a lot less when you know you are getting a return on your investment."

David Blaeuer, Practice Administrator, First State Orthopaedics

How We Support Healthcare Practices

With a laser focus on the importance of compliance for all our healthcare clients, the entire IT Solutions team — from help desk engineers to office management staff and interns — are trained in HIPAA and PCI security best practices. This attention to our clients’ best interests ensures that we provide industry knowledge and focus that can be counted on daily by the 2,000+ healthcare workers we support.

Scalable Storage

Scalable Storage

Comprehensive, scalable storage and support for all PHI data in a private, 100% redundant data center built on the latest Storage Area Network (SAN) infrastructure.

Healthcare Expertise

Healthcare Expertise

EHR/EMR, Practice Management application hosting and support for leading solutions, including NextGen, Allscripts, AdvantX, athenahealth, & Modernizing Medicine.

Security First Infrastructure

Security First Infrastructure

PCI and SSAE 18 Type II compliant data center environment supported and maintained 24/7/365 by the team that built it.

Flexible Hosting Options

Flexible Hosting Options

Hosting and support for other critical systems, such as PACS, Dragon speech, remote scanning and billing solutions.

Additional Features

  • Extensive experience resolving remote desktop (thin client) printing problems
  • 24x7 on-premise network and end-user support
  • HIPAA security assessments and ongoing monitoring services
  • Data encryption and two-factor authentication (2FA) across all devices
  • Data lifecycle management – from creation/initial storage to the time it becomes obsolete

Healthcare Credentials

PCI Compliance

PCI Compliance

A critical compliance standard demonstrating our commitment to protecting client financial information when processing credit card transactions.

HIPAA Compliant

HIPAA Compliant

Every employee at IT Solutions is required to pass a series of exams to ensure we are up to date on HIPAA laws and security best practices. Our healthcare clients can partner with us in confidence knowing that their patient data is safe.

SSAE 18 Type II Compliance

SSAE 18 Type II Compliance

Compliance with SSAE 18 validates that we meet the most stringent industry standards and best practices, and assures our customers that we have the infrastructure and controls in place at every level to safeguard their sensitive financial information and business data.

HiMSS

HiMSS

The Healthcare Information and Management Systems Society (HIMSS) is a comprehensive healthcare-stakeholder membership organization exclusively focused on providing global leadership for the optimal use of information technology and management systems for the betterment of healthcare. IT Solutions is a proud member of the HIMSS Delaware Valley Chapter.

MGMA

MGMA

MGMA (Medical Group Management Association) is the nation's principal voice for the medical group practice profession. As an experienced provider of network support for a variety of practices, ITS understands the unique needs of medical managers and consistently strives to deliver services that are timely, personal, and focused on long-term results.

Healthcare Success Stories

First State Orthopaedics

Delaware's Largest Orthopaedic Surgery Center Relies on ITS for Network Support

FSO has internal IT staff to handle day-to-day network issues and to manage their on-premise network environment. But as the practice began to rapidly grow, they knew they needed an experienced team to provide support for office expansion, security best practices, escalation issues and more. IT Solutions stepped in to fill these gaps which was the start of a long-term partnership. 

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AssuranceMD

Revenue Cycle Management SaaS Company Relies on IT Solutions for Secure Hosting

AssuranceMD needed a hosting partner to manage their proprietary SaaS solution. They opted for the ITS private cloud option for its SSAE Type II, PCI and HIPAA-compliant credentials which satisfies federal regulatory requirements by the healthcare industry.

Read More

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