Managed IT Services

Office 365 Management

Your Go-to Partner for All Things Office 365

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We know that making IT decisions can be complex. We’re here to help.

IT Solutions offers Office 365 expertise to fit your usage — from ongoing help with Exchange and SharePoint to full coverage for Microsoft cloud-hosted environments.

As a Tier 1 Microsoft Office 365 Cloud Solution Provider and Gold Certified Partner, IT Solutions has the experience and deep product knowledge our clients need for comprehensive management of their Office 365 environments. Whether you’re new to Office 365 or already using it and looking to extend its capabilities or outsource day-to-day support, IT Solutions knows how to help. In addition to help with setting up new Office 365 accounts or integration initiatives, we also provide comprehensive migration services from Microsoft Exchange servers and GMail.

CRN MSP 500: Top Managed Service Provider

What we do to Maximize your Office 365 Investment

Manage Details

We take care of matching you with the right subscription and managing it day-to-day so you can focus on leveraging it to improve productivity and collaboration with colleagues and customers.

Implement Security

Keeping things secure is our top priority. With our ITSecure™ Enhanced Security Package, anti-virus and malware protection make sure your network, files, and communications are protected while still being available to you and your employees.

Provide Insight

It can be daunting trying to understand all the nuances of Office 365 and how they can benefit your workflow. We work to keep you updated on improvements and new features that are relevant to you, and our 5-Year Technology Roadmap allows you to see what to expect in the future.

Office 365 Support Plans

ADVANCED Plan

Includes all features listed below. You pay for user support as needed.
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GUARDIAN Plan

Includes all features in the Advanced plan, plus 24x7 remote and onsite support for your users. User support is included.
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Office 365

Migrations, Upgrades and Hardware

All projects, including migrations and upgrades, are billed hourly against a nonexpiring block of time.

Office 365

Office 365 ADVANCED & GUARDIAN
FEATURES

Managing The Details

  • The IT Solutions Advanced plan of 24x7 remote and on-site support for all routers, firewalls, switches, and ISP issues
  • 24x7 support with access to help desk from 7 am to 7 pm and after hours support from 7 pm to 7 am
  • Backup of Office 365 environment to third-party service
  • Automated alert monitoring and response
  • Real-time monitoring setup on all critical devices

Maintaining Security

  • Implement network standardization based on best practices
  • Anti-virus and malware protection
  • ITSecure Protection Package, which includes the following:
    • High-security password policy, firewall lockdown, remote access security
    • Active Directory audits & controls, Microsoft Patching
    • O365 Identity and Tenant Management* (Multi-Factor Authentication (MFA), Data Loss Prevention (DLP), Auditing, SecureScore)

Providing The Insight

  • Virtual Chief Information Officer (vCIO) service, which includes ongoing strategic planning support and network recommendation reports, including 5-year roadmaps
  • Full documentation and inventory of your infrastructure
  • "Lunch and learn" orientation session for your staff
  • O365 Governance* (Microsoft Teams, SharePoint, OneDrive, E-mail, Advanced Threat Protection)
*Assumes your Office 365 plan includes these
Office 365

Unlock the power of SharePoint, Teams and Power BI

Our Office 365 Credentials

Microsoft Gold Certified Partner

Microsoft Gold Certified Partner

To be a Microsoft Gold-Certified partner, we have agreed to collaborate and establish a close working relationship with Microsoft. Having this distinction means we meet the highest standards of Microsoft's widely recognized partnership program. We have earned this certification year-to-year since 2004.

PCI Compliance

Azure

We utilize Microsoft Azure to deliver enterprise scalability and robustness so we can focus on working with you to innovate and accelerate business growth. Let one of our cloud experts help you select the right Azure tools to achieve your business goals.

Microsoft Office 365 Partner

Microsoft Office 365 Partner

As an authorized Office 365 partner, we can help you navigate the complex Office 365 licensing options and provide the technical expertise to help you get the most out of your subscription.

Microsoft Tier-1 Cloud Solutions Provider

Microsoft Tier-1 Cloud Solution Provider

An elite accreditation, demonstrating our deep product knowledge of all Microsoft cloud services, including Office 365 and Azure, and our experience providing comprehensive management of private, public, and custom cloud environments.

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Featured Success Stories

DDP Roofing Services, Inc

Strategic Move to Cloud Strengthens Network Security for Full-Service Roofing Company

After dealing with inadequate support and slow response times from their previous managed IT provider, DDP Roofing hired IT Solutions for a fresh start. We migrated their network to our private cloud to eliminate lingering security vulnerabilities and configured a custom set up with a reliable data backup solution and Office 365 for their users.

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prominent real estate company

Philadelphia-Based Real Estate Company Goes 100% Microsoft Cloud with Support from IT Solutions

Local real estate and venture capital investment firm migrates away from traditional on-premise environment to Microsoft’s Office 365 public cloud, taking advantage of its flexibility for their remote workforce.

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Discover the power of SharePoint & Teams

Make the most of your Office 365 Investment with custom team collaboration, automation, and visibility into your business data.

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SharePoint & Teams

Our Managed Services Checklist

Ten things you should know about an IT provider's managed services. See how the others stack up against IT Solutions.

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Checklist
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