Managed IT Services

Your Infrastructure

Support & Security for Your Office, Data Center or Colocation Setup

Have Questions?

We know that making IT decisions can be complex. We’re here to help.

We realize that an all-cloud solution is not the best option for all businesses. Whether your network is located in your office, in your private data center, or in a third-party colocation facility, IT Solutions can help you choose the right hardware and software to meet your unique needs, and we’ll work with you to ensure that your environment is optimized and secure.

MSP Alliance: Accredited Managed Service Provider

Features

The four key components we support:

Additional Features

  • 24x7 remote and on-site support for all routers, firewalls, switches, and ISP issues
  • Anti-virus scanning and updates
  • Anti-spam protection with message continuity service
  • Cloud-based malware protection
  • Bi-weekly defragmenting and hard disk scanning
  • Automated alert monitoring and notification
  • ITSecure™ enhanced security package
  • Virtual Chief Information Officer (vCIO) service
  • Live access to 7:00 am - 7:00 pm helpdesk with after-hours on-call support for servers
  • Access to IT Solutions client web portal for ticket creation and management
  • DataVault onsite disk-to-disk backup solution with removable drives for offsite storage

Credentials

Microsoft Gold Certified Partner

Microsoft Gold Certified Partner

To be a Microsoft Gold-Certified partner, we have agreed to collaborate and establish a close working relationship with Microsoft. Having this distinction means we meet the highest standards of Microsoft's widely recognized partnership program. We have earned this certification for the last 15 years.

SSAE 18 Type II Compliance

SSAE 18 Type II Compliance

The gold standard of business auditing, SSAE 18 (Statement on Standards for Attestation Engagements) organizations adhere to the strictest policies for security and processes. To receive this compliance we’re independently audited on a semi-annual basis and have written proof of certification available for review upon request.

PCI Compliance

PCI Compliance

This is a critical compliance standard demonstrating our commitment to protecting client financial information when processing credit card transactions. We take steps online, in our data center, and in our offices to ensure all facets of PCI compliance are met.

Featured Success Stories

First State Orthopaedics

Delaware's Largest Orthopaedic Surgery Center Relies on ITS for Network Support

FSO has internal IT staff to handle day-to-day network issues and to manage their on-premise network environment. But as the practice began to rapidly grow, they knew they needed an experienced team to provide support for office expansion, security best practices, escalation issues and more. IT Solutions stepped in to fill these gaps which was the start of a long-term partnership. 

Read More

Sapling, Inc.

Precision Clock Manufacturer Keeps Network in Sync with Support from IT Solutions

Sapling maintained an on-premise network for years but when their previous IT provider became the bottleneck, they knew they needed to shop around. That is when IT Solutions came onboard with a strategic approach to IT support, redesigning their network to follow industry best practices. 

Read More

Sign up for a Network & Security Assessment

Every company has different networking and security challenges. Our assessment reviews your current setup, diagnoses risks, and offers solutions.

Let’s take a look.

Security Assessment

Our Managed Services Check List

10 things you should know about an IT provider's managed services. See how they stack up against IT Solution

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Checklist
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