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When it comes to quality home construction, New Jersey's Paramount Homes considers itself second to none. Founded in 1995, Paramount's guiding principle is "Reaching for Excellence" and that's apparent in everything they do, from luxurious single family homes to urban redevelopment areas to active adult lifestyle communities.
Based on IT Solutions' extensive experience with the Windows Server product line and numerous remote office integration projects, Paramount hired ITS to address the challenges through a two-phased project approach. First, the ISP-hosted e-mail solution was replaced with a Microsoft Exchange 2003 system. By bringing mail hosting in-house, Paramount saw immediate benefits with improved communications and increased collaboration. With Exchange and the corresponding Outlook client available to all users, e-mail was now easily monitored and controlled internally. And users could share and update each other's calendars, contacts, and tasks.
Phase 2 involved the implementation of a site-to-site virtual private network (VPN) configured using Cisco Pix Firewalls. ITS accomplished the integration of the eight remote offices with a single domain hosted at the main office. The complete centralization of the network on Windows 2003 and Exchange 2003 servers facilitates unified data storage, backups and disaster recovery. For daily tape backup, a large-volume, high-speed LTO drive was installed.
For added security and ongoing preventative maintenance of the entire network, Paramount enrolled in the IT Solutions SharedVision Guardian plan. What attracted Paramount to Guardian was full coverage for both servers and workstations at a predictable flat-fee cost. The deciding factor was the inclusion of the ITS DataVault at no additional charge. DataVault's ability to do daily monitoring and management of disk-to-disk backup jobs using existing backup software filled the remaining gaps in Paramount's need to be able to recover quickly from any catastrophic event.
In centralizing e-mail, backups, and network security to one location and on complimentary platforms, Paramount Homes has eliminated the inefficiencies and risks that were costly and a source of frustration for the company in the past. By choosing ITS SharedVision, Paramount has the added benefits of 24x7 support from highly experienced Microsoft certified engineers. The team's constant monitoring of the network keeps costs and downtime under control.
"ITS brings a phenomenal knowledge base, along with prompt, professional, courteous service to our company every day"
Gregory Miscio, CFO, Paramount Homes