Industries / IT Services for Pharmaceutical and Life Sciences
Secure, Audit-Ready IT for Pharma and Life Sciences
Managed IT built for regulated research and data integrity.
Pharmaceutical and life sciences organizations run on data that has to stay secure, available, and defensible to regulators. Research records, clinical trial data, and patient information all sit under FDA oversight, HIPAA, and strict data-integrity expectations, where a single lapse can stall a study or delay an approval. IT Solutions Technology Partners builds and supports secure, high-performing IT environments for life sciences organizations, pairing a dedicated Strategic Advisor with the compliance and data protection these programs demand. That support matters as the rules evolve: the FDA finalized its Computer Software Assurance (CSA) guidance in September 2025, modernizing how regulated software is validated and explicitly addressing cloud-based systems.
Addressing IT Challenges in Life Sciences.
Life sciences organizations carry heavy regulatory obligations and
hold some of the most valuable data in any industry, often while
scaling quickly across sites and partners.
We help life sciences organizations:
Meet FDA and Data-Integrity Requirements:
Support HIPAA, PCI, GDPR, and FDA obligations with proactive and compliance-aligned security, compliance gap assessments, and regulatory cybersecurity governance programs that keep you audit-ready.
Protect Research and Patient Data:
Guard critical research, clinical, and patient data with enterprise-grade encryption, access controls, and secure authentication across systems and devices.
Run Scientific Systems Reliably:
Provide secure hosting and support for cloud-based lab and scientific software, built for 24/7 uptime, scalability, and global teams.
Manage the Full Data Lifecycle:
Handle data from creation through secure deletion in a way that maintains compliance, protects integrity, and optimizes storage.
Modernize Without Disruption:
Retire and update legacy systems and plan scalable infrastructure that supports innovation without compromising data integrity or uptime.
Stay Ahead of Evolving Regulation:
Align IT and validation practices with changing expectations, including the FDA’s 2025 Computer Software Assurance framework and 21 CFR Part 11.
Moving Your Business Forward
Our expertise spans the demanding needs of pharma and the life sciences, delivering tailored IT support.
Plasma Services Group Automates Donor Management and Facilitates Regulatory Compliance with ITS’ FileMaker Experts
Plasma Services Group Automates Donor Management and Facilitates Regulatory Compliance with ITS' FileMaker Experts
When PSG opened its doors in 2004, company leadership selected Claris FileMaker as its database software. Over time, the implementation had expanded to five FileMaker databases, which were integrated to communicate with each other. Claris FileMaker also became integral in helping the firm maintain numerous certifications, including ISO-9001, Institutional Review Board, and FDA. PSG management was ready to make system upgrades but was also cognizant of the need for existing activities to continue seamlessly as part of the new solution.
Research data, clinical records, and intellectual property make life sciences organizations high-value targets, and regulators expect proof of protection. Our team is trained on HIPAA and PCI best practices and pairs 24/7 monitoring from a Security Operations Center with compliance support aligned to FDA, GDPR, and data-integrity expectations, so you stay protected and audit-ready.
Downtime in a research or manufacturing environment can set a program back. Our managed IT keeps the systems your organization runs on available and supported around the clock, with a responsive service desk and transparent, predictable pricing.
Modernizing legacy systems and moving lab, quality, and research applications to the cloud is often where scalability and compliance gains come from, and the FDA’s 2025 CSA guidance now explicitly recognizes cloud models. From cloud readiness through migration and ongoing management, we plan a secure transition across public, private, and hybrid environments so your systems stay available, validated, and protected.
Organizations are moving quickly to adopt AI to improve productivity and innovation, but success requires more than selecting the right tools. Our AI Governance & Enablement Practice helps you securely and responsibly adopt AI through strategic planning, governance frameworks, user enablement, and ongoing management, so you can confidently scale and control AI across your business.
Research, regulatory, and growth priorities all shape your technology needs. As an ITS client, you get a designated Strategic Advisor and virtual Chief Information Security Officer (vCISO) guidance to align your IT roadmap with those priorities, modernize legacy systems, and plan scalable infrastructure for what comes next.
Migrating a validated system, standing up new infrastructure, or developing a custom application calls for careful project work in a regulated environment. Our Professional Services team plans and delivers these projects with a client-first process, so change happens without disrupting research or compliance.
How Our Managed IT Solutions Support Life Sciences Organizations
Secure, compliant IT for regulated research and operations.
Compliance and Audit Readiness
Our team is trained on HIPAA and PCI security best practices, and we provide compliance monitoring, reporting, and documentation aligned to HIPAA, PCI, GDPR, and FDA requirements, including 21 CFR Part 11 for electronic records and the FDA’s 2025 Computer Software Assurance framework. Regulatory-ready reporting supports the expectations of stakeholders, auditors, and regulatory bodies, so your organization stays transparent and audit-ready.
Security-First Environment
Our environments are monitored 24/7 by certified professionals, using managed detection and response and security information and event management (SIEM), backed by a Security Operations Center. Enterprise-grade encryption, access controls, and secure authentication protect research and patient data across every system and device.
Hosting and Support for Scientific Systems
We provide hosting and support for cloud-based lab and scientific systems and operational tools, built for 24/7 uptime, scalability, and the flexibility to support global teams, multiple sites, and round-the-clock research. Our team also supports custom scientific and operational applications, including Claris FileMaker solutions.
Full Data Lifecycle Management
ata integrity is central to life sciences, and we help you protect it from creation through secure deletion. Our data lifecycle approach maintains compliance, optimizes storage, and reduces risk, supporting the integrity and traceability regulators expect.
Strategic Guidance and Modernization
A designated Strategic Advisor works with your leadership to align your IT roadmap with research, regulatory, and growth priorities. We help you select and implement the right technologies, modernize legacy systems, and plan scalable infrastructure that supports innovation without compromising data integrity or uptime.
Life Sciences Credentials & Expertise
Recognized Security & Compliance Standards
PCI Compliance
ITS maintains PCI compliance so payment data and financial transactions are processed securely, with encryption, access controls, and continuous monitoring that help protect your firm’s financial information.
SOC 2 Type II Compliance
Our SOC 2 Type II compliance provides independent assurance that ITS meets rigorous standards for security, availability, and confidentiality in how we protect your systems and data.
HIPAA Compliance
Our entire team is trained on HIPAA security best practices, helping life sciences organizations maintain conformity across clinical trials and post-approval operations
Certified Microsoft Solutions Partner for Modern Work
Recognized by Microsoft for expertise in secure, scalable cloud solutions, ITS helps law firms get the most from Microsoft 365, Azure, and hybrid cloud, from migrations to advanced security and compliance.
Exceeding expectations every time.
“ITS is very responsive and has a depth of experience and expertise with FileMaker that is rare. At PSG, everything starts with our donor solution, and ITS has brought great innovation and care in [its] development.”
Plasma Services Group
“We are happy with the results of the move to O365, especially the ability to share documents securely. We continue to identify workflow enhancements and areas for improvement in our internal processes.”
Clincierge
Optimize Your IT for a Breakthrough
See how the right IT environment can improve efficiency, support compliance, and move your research forward. Our life sciences IT team is ready to help.
A: ITS provides managed IT, cybersecurity and compliance, cloud, AI governance and enablement, strategy, and professional services for life sciences organizations. This covers secure hosting for lab and scientific systems, HIPAA, PCI, GDPR, and FDA compliance support, end-to-end data protection, full data lifecycle management, and a designated Strategic Advisor.
A: ITS supports HIPAA, PCI, GDPR, and FDA obligations with proactive security and built-in compliance monitoring, reporting, and documentation for audit readiness. This includes alignment with 21 CFR Part 11 for electronic records and the FDA’s Computer Software Assurance (CSA) guidance, finalized in September 2025, which modernizes how regulated software is validated and recognizes cloud-based systems.
A: Yes. ITS provides secure hosting and support for cloud-based lab and scientific systems and operational tools, built for 24/7 uptime, scalability, and global teams, and supports custom applications, including Claris FileMaker solutions.
A: ITS uses enterprise-grade encryption, access controls, and secure authentication across all systems and devices, backed by 24/7 monitoring from a Security Operations Center with managed detection and response and SIEM, to protect research, clinical, and patient data.
A: Data lifecycle management is the handling of data from creation through secure deletion. ITS helps life sciences organizations manage that lifecycle in a way that maintains compliance, protects data integrity and traceability, optimizes storage, and reduces risk.
A: Yes. A dedicated Strategic Advisor helps align your IT roadmap with research, regulatory, and growth priorities, then guides the modernization of legacy systems and the planning of scalable infrastructure, without compromising data integrity or uptime.
