Managed IT Services on Long Island, NY

ITS provides cloud services for businesses, taking workloads through readiness assessments, migration, and ongoing management in Microsoft Azure, ITS Private Cloud, or a hybrid of the two, so each application ends up on the platform that suits how the business uses it.

Organizations that want out of the server room can move those systems into the ITS Private Cloud, which ITS builds and maintains. That matters on Long Island, where a storm that takes out power at the office does not take hosted systems offline with it.

Long Island organizations are adopting AI to work faster, often before anyone has decided what is allowed and what is not. Our AI Governance & Enablement Practice helps you adopt and manage AI securely, while maintaining control over client data, risk, and the professional obligations your field imposes.

ITS supports Long Island companies with three managed IT models: Total IT for complete coverage, Total IT Co-Managed for teams that already have IT staff, and modular packages through Amplify IT from ITS. All three include system monitoring and patching, and Total IT adds round-the-clock service desk access for all users.

The Total IT service desk covers the tools offices use every day: Windows, macOS, and ChromeOS; Microsoft Office and Google Workspace; Teams, Zoom, and Slack; Dell, HP, Lenovo, and Apple computers; and network printing on common printer brands.

ITS strategic IT services give organizations a designated Strategic Advisor, quarterly planning conversations with leadership, and a five-year technology roadmap, with vCISO support available under the Cybersecurity Governance Program whenever security needs executive oversight and a clear owner inside the organization.

On the Cybersecurity Governance Program’s Regulatory Path, Long Island clients receive a quarterly executive report covering the status of their top five risks, roadmap progress, policy updates, training participation, dark web exposure, and vulnerability trends.

ITS Professional Services handles projects beyond day-to-day support, including email and server migrations, networking for offices that are opening or moving, Claris FileMaker and other custom application development, technology assessments before acquisitions, and project management that keeps each engagement on its agreed scope.

Multifactor authentication rollouts for clients run as a Professional Services project in seven steps: assessment, scoping, configuration and integration, enrollment, user training, activation, and a transition to steady-state managed service.