Managed IT Services in Orlando, FL

ITS delivers cloud services to businesses by assessing which workloads fit the cloud, migrating them, and managing them afterward in Microsoft Azure, the ITS Private Cloud private cloud that ITS operates, or a hybrid of both, with Microsoft Solutions Partner for Infrastructure status behind the Azure work.

Total IT clients get automated, encrypted cloud backup covering Microsoft 365 and the systems that run the business day to day. For organizations that want to stop maintaining server hardware entirely, the ITS Private Cloud provides a hosted environment that ITS builds, monitors, and keeps current.

Central Florida organizations are moving quickly to adopt AI, and the question is less which tool than how to use it responsibly. Our AI Governance & Enablement Practice helps you securely adopt and manage AI across the organization, while keeping control of your data, your risk, and your compliance requirements.

ITS provides managed IT to companies through three options: Total IT, which is fully managed; Total IT Co-Managed for organizations with existing IT staff; and modular packages from Amplify IT from ITS. System monitoring and patching come with each option, and the ITS service desk is open to Total IT users 24 hours a day.

Total IT clients also receive managed web and DNS protection, which blocks malicious sites, filters content, and enforces the organization’s acceptable use policy through custom rules, so web access follows company standards whether employees work in the office or remotely.

Orlando organizations working with ITS on strategy get a named Strategic Advisor, leadership reviews every quarter, a five-year roadmap for technology decisions, and a vCISO from the Cybersecurity Governance Program whenever security decisions need executive-level ownership and regular, structured reporting to leadership.

Within the Cybersecurity Governance Program, clients hold quarterly executive strategy reviews that cover the security maturity backlog, security operations findings, awareness training results, dark web exposure, and trends across each of those areas over time.

ITS Professional Services manages defined projects for organizations, including email and data migrations, office infrastructure builds, custom application development as a Claris FileMaker Platinum Partner, technology assessments and IT due diligence, and project management for each scoped engagement from kickoff onward.

Disaster recovery runbooks and recovery tests are built as scoped Professional Services engagements, so each plan reflects the client’s own systems, recovery order, and the people responsible for bringing each system back.