Managed IT Services in Toronto, ON
Security, Cloud, and AI Services for Businesses Across the GTA
IT Solutions Canada serves the Greater Toronto Area from its office on Cochrane Drive in Markham, providing managed IT, cybersecurity, cloud work, and AI services to law firms, clinics, financial firms, builders, and nonprofits across Toronto, Markham, Vaughan, Richmond Hill, and Mississauga.
ITS has supported small and mid-market organizations since 1994. Total IT clients in the Toronto area work with a Strategic Advisor responsible for the five-year technology roadmap, along with a Technology Alignment Engineer who checks systems against ITS standards between planning sessions.
Toronto organizations get cybersecurity from ITS in layers: threat detection and response, managed security services, assessments and testing, staff awareness training, and backup with disaster recovery. The controls map to NIST and CIS guidance, and a designated advisor helps leadership decide which of those layers the organization actually needs first.
Dark web monitoring runs daily for Toronto clients, watching for company credentials that surface in breach dumps and criminal marketplaces, including the accounts belonging to executives and other frequently targeted staff. When credentials appear, the finding goes to the client so the affected passwords can be changed and the account reviewed.
- Managed Security Services
- Threat Management
- Compliance & Consulting
- Assessments & Testing
- Security Awareness Training
- Backup & Disaster Recovery
Industries Served Across the Greater Toronto Area
IT support built around the demands of each industry.
Healthcare
Clinics and specialty practices depend on booking, charting, and billing systems that have to be available for every appointment, with patient records kept private. ITS supports Toronto-area providers with managed backup and disaster recovery, a security stack that covers endpoints and email, and service desk help whenever a clinical system stops cooperating.
Legal
Law firms move privileged documents between lawyers, clients, and courts, and a document system that stalls stops billable work across the whole firm. ITS supports Toronto-area firms with around-the-clock service desk coverage, email threat protection, and partnerships with the legal platforms firms run on, including Clio, NetDocuments, and Worldox.
Financial Services
Advisory firms and lenders hold client account details that attackers pursue through stolen passwords and convincing email. ITS supports Toronto-area financial organizations with multifactor authentication managed by ITS, monitoring for credentials that turn up on the dark web, awareness training for staff, and an advisor familiar with financial services work.
Life Sciences
Research and diagnostics organizations keep sample, study, and quality records that have to stay intact and traceable for years. ITS hosts laboratory and scientific systems securely for Toronto-area life sciences organizations, builds custom Claris FileMaker applications for recordkeeping, and manages backup alongside disaster recovery.
Construction
Builders and trades shuttle drawings, bids, and schedules among the office, the site trailer, and subcontractors, frequently on tablets. ITS supports Toronto-area construction firms with Procore, Autodesk, and Bluebeam support, secure connections for crews on site, and backups replicated in encrypted form.
Nonprofit
Nonprofits protect donor and participant information while working with lean teams and budgets set by funders. ITS supports Toronto-area nonprofits with security coverage sized to a nonprofit budget, support for the fundraising and grant tools those teams run on, and either full or shared IT depending on internal staffing.
Where Does Your Technology Need Attention?
Tell us which systems cause the most friction for your team right now. The ITS team in Markham can talk through the options and suggest a practical first step.
Local IT Planning Considerations for Greater Toronto Businesses
Moving offices, replacing aging equipment, or growing an internal IT team in the GTA usually pulls in several outside parties: a carrier for the circuit, a certified recycler for old equipment, licensed trades for the wiring, and a training provider for staff. All of the organizations below were checked while this page was prepared, and ITS can fold them into a wider technology plan.
Business Internet Options in Toronto and Markham
Fibre availability in the GTA depends heavily on the building, with downtown towers, suburban office parks, and older industrial space all served differently. Managed IT from ITS includes firewall management, while the circuit is bought separately from a carrier, so confirm availability with two providers at the exact address before committing to space.
What to compare:
- Fibre availability in the specific building
- Symmetrical speeds for cloud backup and video meetings
- A backup circuit or wireless failover
- Installation timing ahead of occupancy
Two Greater Toronto carriers:
Beanfield
An independent fibre network operator founded in Toronto in 1988, serving roughly 4,000 commercial buildings across Ontario, Quebec, and British Columbia with service to enterprise, commercial, and residential customers.
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Rogers Business
Headquartered in Toronto, Rogers offers business internet across the GTA, including dedicated fibre with symmetrical speeds, a 99.9 percent uptime commitment on its own network, and options such as LTE backup connectivity.
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Electronics Recycling and IT Asset Disposition in Toronto
Old laptops, servers, and handsets carry client and employee data out the door when they are retired. Equipment replacement timing is part of the lifecycle planning ITS does for Toronto clients, and a certified disposition provider takes care of destroying that data and documenting the work.
What to ask a recycler:
- Whether the provider is registered with Ontario’s regulator
- How each drive is wiped or destroyed
- Certificates and reporting after each pickup
- Whether reuse and resale value is returned to you
A few local options include:
Quantum Lifecycle Partners
A Toronto-based IT asset disposition and electronics recycling company operating 14 locations across Canada and Costa Rica, handling data security, refurbishment, remarketing, and recycling of used IT assets.
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Resource Productivity and Recovery Authority
Ontario’s regulator for electrical and electronic equipment. Haulers, refurbishers, and processors of information technology and telecommunications equipment must register with RPRA, which gives buyers a way to check who they are dealing with.
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Electrical Licensing and Building Permits in Markham and Toronto
Ontario requires any business performing electrical work to hold an ECRA/ESA licence from the Electrical Safety Authority, and municipalities issue the building permits for interior work. For an office project, the ITS Professional Services team designs the network layout, and licensed trades carry out the electrical portion of the installation.
What to confirm:
- The contractor’s seven-digit ECRA/ESA licence number
- Who files the notification of work with the Electrical Safety Authority
- Whether the interior work needs a municipal building permit
- Cable testing results and labelled documentation at handover
Two Ontario resources:
Electrical Safety Authority
Ontario’s electrical safety regulator licenses electrical contractors, requires each to employ a master electrician, and asks customers to check the seven-digit ECRA/ESA licence number before hiring.
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City of Markham Building Standards
The Building Standards Department reviews permit applications through Markham’s ePLAN portal and publishes a guide to permit types, with staff available to confirm which permit a project needs.
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Cybersecurity and IT Training in the Greater Toronto Area
For Toronto organizations whose in-house IT staff work alongside Total IT Co-Managed, two established local programs can build that team’s skills, one a full graduate certificate and one a set of shorter professional courses.
Where local programs help:
- Graduate-level cybersecurity credentials
- Short courses for staff already working in IT
- Microcredentials tied to vendor certifications
- Security incident and program management training
Two Greater Toronto training options:
Seneca Polytechnic
Seneca runs an eight-month Cybersecurity and Threat Management graduate certificate at its Newnham campus in Toronto, and has developed cybersecurity microcredentials with Microsoft Canada for people entering the field.
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University of Toronto School of Continuing Studies
Through a partnership with the Faculty of Information, the school offers courses including Cyber Security Incident Management and Cyber Security Program Design for working professionals.
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FAQ About Our Toronto Services
PACE Technical Is Now IT Solutions Canada
PACE Technical was acquired by IT Solutions Canada in November 2024, the acquisition that brought ITS into the Canadian market for the first time. PACE was a Toronto provider of outsourced IT services for small and medium-sized businesses, known for proactive IT strategy, cloud infrastructure, security, business continuity, and help desk support, with particular depth in serving law firms across the region.
IT Support Across the Greater Toronto Area
Community-level IT information across the GTA.
The Markham office supports organizations throughout the GTA and surrounding regions. Select a community for local IT information, or contact the Markham team with questions about coverage where you are.
Start With the ITS Team in Toronto
Call 905.763.7896 or use the form below, and the Markham office will get back to you.