Wildwood, MO

ITS delivers cloud services to businesses, handling readiness assessments, migrations, and ongoing management across Microsoft Azure, ITS Private Cloud, and hybrid environments that combine both, for organizations consolidating servers or moving email and files off older systems.

Clients on Amplify IT Service Desk & Endpoint can also hand Microsoft 365 and Google Workspace licence administration to ITS, covering purchases, user assignments, and renewals. For organizations that still run their own servers, the ITS Private Cloud offers a hosted alternative that ITS maintains.

St. Louis organizations are adopting AI quickly to improve productivity and reduce routine work, but success depends on governance as much as tooling. Our AI Governance & Enablement Practice helps you securely adopt and manage AI across the business, while keeping control of your data, your risk, and your compliance obligations.

ITS provides managed IT through Total IT, Total IT Co-Managed, and Amplify IT from ITS, giving each organization a fit for its staffing: full coverage, partnership with internal IT, or modular packages. Services run on ITIL-based incident, service request, and change management processes.

At the start of each month, managed IT clients receive a service desk report through the ITS Client Portal covering ticket volumes and trends, service level performance, and customer satisfaction scores.

ITS strategy services give organizations a designated Strategic Advisor, a five-year technology roadmap revisited with leadership each quarter, and access to a vCISO under the Cybersecurity Governance Program for organizations that need security governance at the executive level.

Within the Cybersecurity Governance Program, clients maintain a Security Maturity Backlog that combines assessment results, vulnerability findings, outside assessment input, and risks the client has raised into one prioritized list, which then drives a 12-month security roadmap.

ITS Professional Services runs projects that sit outside everyday support: migrations, network and infrastructure builds, custom applications, technology reviews ahead of acquisitions, and project oversight for organizations adding offices, retiring old systems, or preparing to acquire another business.

When a St. Louis Total IT client needs to upgrade a line-of-business application, the upgrade runs as a Professional Services project, while day-to-day support for that software continues through the service desk once documentation and a vendor support contract are in place.