IT Solutions Sponsors and Hosts Techstars Startup Weekend Boston 2026
BOSTON, MA — May 8, 2026 — This past weekend, the Tech Superpowers, an IT Solutions Company office, transformed into a full-scale startup incubator, with the team proudly sponsoring and hosting. Over the course of 54 hours, founders, developers, marketers, designers, engineers, and operators came together to build companies from scratch, validate ideas, collaborate with mentors, and pitch to judges and the Boston startup community.
🟢 Earlier this year, IT Solutions acquired Tech Superpowers, expanding our presence in Greater Boston. Read the full acquisition announcement to learn more.
Known for supporting growing companies with strategic IT, cybersecurity, infrastructure, and technology solutions, Tech Superpowers, an IT Solutions Company, opened its doors to help create a space where innovation could thrive. Throughout the weekend, participants worked around the clock inside the Tech Superpowers office, turning ideas into functioning businesses in just a few days.
The event brought together 18 teams, each developing and refining startup concepts across consumer products, AI, productivity, gaming, and lifestyle categories. Teams were mentored by experienced founders, operators, and investors before presenting their final pitches on Sunday evening.
The 2026 winning teams included:
⚡ 1st Place: Brush Gloves: Brush Gloves, created a product designed to make brushing dogs’ teeth easier and less stressful for pet owners. The idea focused on simplifying pet dental care through a glove-style brushing experience that feels more natural and comfortable for dogs. The concept stood out for its practicality, strong consumer appeal, and clear market opportunity
⚡ 2nd Place: Gamer Grind: Gamer Grind built a platform focused on helping gamers improve real-world habits and productivity through gamification. The concept aimed to turn everyday goals and routines into engaging progression systems inspired by video games, helping users level up both in-game and in life.
⚡ 3rd Place: Reframe: Third-place winner Reframe developed an AI-powered content engine designed specifically for solo founders and creators. The platform helps users turn long-form ideas into short-form content quickly, streamlining content creation from hours of work into just minutes.
💚 Community Favorite: FreshAlert: FreshAlert earned the Community Favorite award for its smart kitchen-focused concept designed to monitor the freshness of food in your refrigerator. The app aims to reduce food waste by tracking expiration timelines and alerting users before items go bad, combining convenience with sustainability.
In addition to prizes and recognition, winning teams from Startup Weekend gain exposure to mentors, investors, and the broader Techstars network. Top teams also receive opportunities to continue developing their businesses and potentially pitch for future accelerator opportunities and real startup funding through the Techstars ecosystem.
For Tech Superpowers, an IT Solutions Company, the weekend represented more than sponsorship. It was an opportunity to support the next generation of founders and builders shaping Boston’s startup community. From late-night brainstorming sessions to final pitches on stage, the energy throughout the weekend showcased the creativity, ambition, and collaborative spirit that continue to make Boston one of the strongest startup hubs in the country.
A huge thank you to the organizers, mentors, judges, participants, and everyone who helped make the weekend happen. We’re excited to see where these teams go next.
IT Solutions Launches Third L.E.A.D. Program Cohort to Invest in Emerging Leaders
PHILADELPHIA, PA – May 8, 2026 –IT Solutions (ITS) is proud to announce the launch of its third L.E.A.D. (Lead, Engage, Ambassadorship, and Develop) Program cohort, reinforcing the company’s commitment to developing talent and supporting long-term employee success.
The Spring 2026 cohort includes:
Alex Hilliard, Deployment Services Engineer
Michael (Mike) Della Pia Jr., Strategic Advisor
Pejmond Hodaee, Professional Services Engineer
Todd Barnhart, Security Analyst
Tyler Royal, Support Services Engineer
Houston Douglas, Professional Services Senior Engineer
Designed to empower emerging leaders across the organization, the L.E.A.D. Program provides selected participants with opportunities to expand their impact through mentorship, cross-functional collaboration, and strategic project work. Over the course of six months, cohort members will contribute to advancing key organizational opportunities and initiatives in various aspects of the business. The program brings together a diverse group of professionals and provides a stage where these Solutionites from around the organization can shine, leveraging their unique experience and fresh perspectives
“I’m honored to have been chosen to participate in this leadership development initiative focused on culture, connection, and communication,” said Michael Della Pia Jr., Strategic Advisor at IT Solutions. “After 30+ years in the industry…I can tell you that the learning never stops. Programs like L.E.A.D. remind me why I love this work: the opportunity to grow, to give back, and to help develop the next generation of leaders.”
For others in the cohort, the experience is already making an impact.
“I didn’t expect how much day one would challenge and inspire me,” said Alex Hilliard, ITS Deployment Services Engineer. “I joined a meeting with leaders at ITS and was reminded that preparation and curiosity go a long way, no matter where you are in your career.”
For Taylor Fort, Chief Human Resources Officer at IT Solutions, the impact of the L.E.A.D. Program goes beyond professional development and speaks directly to the company’s culture and long-term vision:
Our people are our greatest asset. The L.E.A.D Program puts that belief into action- giving Solutionites a platform to grow, lead, and make a direct impact on the work and stakeholders they care about the most. The L.E.A.D projects have fueled our strategy and accelerated our organizational execution. This program showcases what makes IT Solutions different: a people-first culture built on collaboration, innovation, and relentless service.
Through structured mentorship, leadership exposure, and a capstone presentation at the program’s conclusion, participants will strengthen their skills while contributing to the continued evolution of IT Solutions’ culture and service delivery.
The L.E.A.D. Program is one of many ways IT Solutions supports employee growth, creating clear pathways for development while fostering a culture rooted in connection, curiosity, and ownership. As the third cohort begins, IT Solutions looks forward to the ideas, leadership, and impact this group will bring to the organization.
Building on a Strong Foundation
As the Spring 2026 cohort begins its journey, it follows in the footsteps of a group of leaders who helped shape the program’s continued growth and success.
Lindsey Kinne, Strategic Advisor
Sam Orlando, Infrastructure Maintenance Engineer
Olivia Pinto, Onboarding Services Lead Engineer
Josh Ethridge, Senior Account Executive
Their contributions helped advance key initiatives across the organization while setting the tone for future cohorts to build on.
Continue Exploring IT Solutions
The L.E.A.D Program is just one example of how IT Solutions invests in its people and builds future leaders from within.
Interested in growing your career with a team that prioritizes development, collaboration, and real impact? Explore opportunities on our Careers page.
Want to learn more about who we are, what we value, and how we support our clients and employees every day? Visit our About Us page.
IT Solutions Helps Businesses Adopt AI Securely While Empowering Employees in the Workplace
PHILADELPHIA, PA – March 26, 2026 – IT Solutions, a premier managed service provider for organizations across the United States and Canada, is addressing growing demand for secure AI adoption in the workplace while empowering employees to work more efficiently and effectively, with Microsoft 365 Copilot serving as a trusted starting point.
As businesses rapidly adopt AI, many are facing a growing gap between experimentation and governance. Employees are using AI tools in their daily work, leading to the rise of shadow AI (AI usage without oversight or approval from IT and security departments). While AI presents a significant opportunity to improve productivity, creativity, and decision-making, ungoverned usage can introduce serious risks, including the exposure of sensitive data, erroneous outputs, and compliance challenges.
IT Solutions is helping organizations close this gap through its AI Readiness Program, which enables secure and structured AI adoption in the workplace. Many organizations begin with Microsoft 365 Copilot, which integrates AI directly into the tools they already use (such as Word, Excel, Outlook, PowerPoint, and Teams) and adheres to the security, permissions, and compliance controls of their Microsoft environment.
Businesses are eager to see gains from AI, but many are struggling to measure success and implement AI in a secure and controlled way,” said Tyler Sanders, VP of Solutions Enablement at IT Solutions. “Microsoft Copilot is a powerful starting point for many of our clients because it operates within their Microsoft 365 environment, but our focus goes beyond any single tool. We’re helping organizations build a responsible and secure foundation for AI adoption; one that protects sensitive data, empowers employees to accomplish more, and evolves with business needs.
The company’s AI Readiness Program is a structured engagement to prepare organizations for secure and effective AI deployment. The program aligns technical environments, data governance, and workforce adoption strategies through a three-phase model:
Discovery & Readiness: Evaluate the organization’s technology environment, data access, and overall readiness to identify risks, opportunities, and high-value use cases.
Security & Data Protection: Implement governance controls, data classification, and security hardening to ensure AI tools access only appropriate, secure, and well-managed information.
Adoption & Empowerment: Enable employees through training, use-case development, and guided adoption to drive meaningful and measurable outcomes.
IT Solutions’ approach helps organizations avoid costly pitfalls, such as inadvertently providing broad access to regulated data, bank account information, compensation packages, and confidential client information through AI tools. The program also boosts employee engagement and overall return on investment.
While Microsoft 365 Copilot is a practical, standardized entry point for many organizations, IT Solutions continues to evolve its approach for multi-platform and integrated AI adoption. As businesses seek flexible yet standardized ways to leverage multiple AI tools, IT Solutions combines strategic advisory, technology alignment, and user enablement to help firms build a sustainable and secure foundation for AI.
IT Solutions is a leading managed service provider (MSP) serving law firms, healthcare providers, financial services organizations, and other commercial businesses across North America. Since 1994, IT Solutions has been committed to bridging the gap between technology and people—empowering organizations to achieve more through secure, reliable, and strategic IT services. Headquartered near Philadelphia, PA, the company delivers proactive support and tailored solutions across cybersecurity, managed IT, cloud, compliance, AI governance and enablement, and business intelligence. Visit www.itsolutions-inc.com to learn more.
IT Solutions Expands Managed IT Services for the Healthcare Industry Amid Rising Risk and Operational Demands
PHILADELPHIA, PA — March 4, 2026 — IT Solutions, a leading managed service provider for healthcare organizations across the United States and Canada, announced today the expansion of its managed IT and cybersecurity portfolio to better support healthcare providers in navigating growing cyber threats, regulatory scrutiny, and operational complexity.
Drawing on insight from more than 120 healthcare clients and ongoing collaboration with industry experts, IT Solutions has integrated healthcare-specific governance, training, strategic advisory, and user support capabilities across its fully managed and co-managed models to further align service delivery with the realities that providers encounter. These enhancements strengthen how IT Solutions supports healthcare organizations across every level of their technology environment.
Key healthcare-focused capabilities available in the company’s managed IT portfolio include:
HIPAA Breach Prevention and Productivity Platform: A comprehensive compliance and training solution that helps healthcare organizations meet HIPAA requirements and maintain audit readiness. The platform includes annual HIPAA and OSHA training with tracking and certification.
HIPAA Governance and Alignment Support: Customizable HIPAA policy and procedure templates paired with two consultations from an expert-level HIPAA consultant provide practical guidance to strengthen compliance posture.
Proactive Risk and Security Oversight: A questionnaire-driven security risk assessment combined with phishing simulations and an employee security score dashboard to reduce human error and identify vulnerabilities.
Healthcare Strategic Advisory: Designated Strategic Advisors who bring healthcare expertise to inform technology decisions and help clients reduce risk and plan with confidence.
Healthcare Service Desk Team: Support from a team experienced in healthcare systems and workflows to ensure faster resolution and sensitivity to clinical operations.
VIP Support: A premium tier with prioritized response and expedited incident resolution for physician owners, executives, administrative staff, and other key stakeholders.
Healthcare leaders are navigating patient care, workforce challenges, regulatory expectations, and cyber risk simultaneously,” said Tyler Sanders, VP of Solutions Enablement at IT Solutions. “We’ve developed these capabilities in close partnership with our clients to deliver highly tailored support grounded in a deeper understanding of the healthcare industry. By embedding this expertise directly into daily IT operations, we help providers stay protected, prepared, and focused on delivering care.
IT Solutions continues to expand its engagement with the healthcare community through active partnerships. The company supports the Healthcare Information and Management Systems Society (HIMSS) and the Medical Group Management Association (MGMA), collaborating nationally and regionally to stay aligned with evolving industry challenges and priorities. IT Solutions will attend the HIMSS Global Health Conference & Exhibition from March 9 – 12 in Las Vegas, Nevada, at Booth 5621. The company remains committed to ongoing education and innovation.
This expansion reinforces IT Solutions’ long-term investment in the healthcare industry through tailored services that evolve with client needs. To learn more about IT Solutions’ healthcare expertise and capabilities, visit the healthcare page.
About IT Solutions IT Solutions is a leading managed service provider (MSP) serving healthcare providers, law firms, financial services organizations, and other commercial businesses across North America. Since 1994, IT Solutions has been committed to bridging the gap between technology and people—empowering organizations to achieve more through secure, reliable, and strategic IT services. Headquartered near Philadelphia, PA, the company delivers proactive support and tailored solutions across cybersecurity, managed IT, cloud, compliance, AI governance and enablement, and business intelligence. Visit www.itsolutions-inc.com to learn more.
IT Solutions Completes Acquisition of Tech Superpowers, Expanding Specialized IT Services in Massachusetts
IT Solutions, a premier managed service provider, has acquired Tech Superpowers’ assets. This strategic partnership strengthens IT Solutions’ ability to deliver specialized IT services and deeper support in Greater Boston and throughout New England.
BOSTON, MA, AND PHILADELPHIA, PA — February 18, 2026 — IT Solutions, a premier managed service provider (MSP) serving businesses across North America, announced today the acquisition of the assets of Tech Superpowers, a leading IT service provider based in Boston, Massachusetts.
The acquisition of Tech Superpowers’ assets strengthens IT Solutions’ existing presence in Greater Boston and enhances its ability to provide specialized support to businesses throughout New England. IT Solutions and Tech Superpowers embody disciplined operating standards and client-centricity, delivering tailored IT services that help businesses transform vision into measurable results.
“What stands out about Tech Superpowers is their commitment to building strategic, trusted relationships with their clients,” said Gerry Pearce, CEO of IT Solutions. “That client-first mindset, paired with a strong focus on cybersecurity and modern IT practices, makes this partnership a natural fit.”
Adam Fisk, CTO of Tech Superpowers, also commented:
We believe that IT support starts with truly understanding how each business operates and what it needs to grow. As cybersecurity and IT continue to evolve, we’re committed to continuous improvement—strengthening our capabilities to help our clients grow securely and confidently. This partnership empowers both our employees and clients, and together, we will continue supporting today’s business leaders with frictionless environments that scale alongside their vision and needs.
The acquisition of Tech Superpowers marks another step in IT Solutions’ growth journey and reflects broader shifts underway across the managed IT services industry, where scale, specialization, and security are pivotal.
By integrating Tech Superpowers, the organization continues to build a platform that supports modern businesses, combining local expertise with specialized capabilities in cybersecurity, AI-enabled services, and industry-focused IT delivery.
Financial details of the transaction were not disclosed.
About Tech Superpowers Based in Boston, MA, Tech Superpowers is a hands-on IT partner that specializes in supporting startups, mission-driven organizations, and industry leaders. With over 30 years of experience, the company provides comprehensive IT support, including managed IT, cybersecurity, compliance, and technology integration. Tech Superpowers builds partnerships with organizations to ensure they have robust, secure technology that enables sustainable growth and fuels their vision. Visit www.tsp.me to learn more.
About IT Solutions IT Solutions is a leading managed service provider (MSP) serving law firms, healthcare providers, financial services organizations, and other commercial businesses across North America. Since 1994, IT Solutions has been committed to bridging the gap between technology and people—empowering organizations to achieve more through secure, reliable, and strategic IT services. Headquartered near Philadelphia, PA, the company delivers proactive support and tailored solutions across cybersecurity, managed IT, cloud, compliance, AI governance and enablement, and business intelligence. Visit www.itsolutions-inc.com to learn more.
IT Solutions Advances AI-Driven Service Delivery to Improve Client Experience and Outcomes
PHILADELPHIA, PA – February 11, 2026 – IT Solutions, a premier managed service provider serving organizations across the United States and Canada, announced today continued advancements in its use of artificial intelligence (AI) to enhance service delivery and support human-led client engagement. The company’s outcome-first approach, augmented by AI, helps clients experience faster issue resolution, a stronger cybersecurity posture, and additional progress toward their strategic business goals.
Unlike approaches that use AI only for internal efficiency, IT Solutions has a deliberate focus on both employee and client outcomes. By reducing operational noise and accelerating response times, the company gives its teams more time to directly engage with clients, proactively manage environments, and focus on long-term success aligned to each client’s business priorities.
“At IT Solutions, success isn’t measured by how much we automate; it’s measured by the outcomes our clients achieve,” said Jason Hilling, COO of IT Solutions. “AI allows us to remove friction from service delivery so our teams can focus on what matters most: keeping our clients secure, resolving issues faster, and ensuring technology actively supports their business goals.”
Through AI-enabled workflows and intelligent ticket routing, IT Solutions has reduced unnecessary alerts, repetitive tasks, and manual handoffs across its operations. As a result, engineers can move more quickly from issue detection to resolution and identify patterns in security risks before they impact clients.
Since implementing this strategy, IT Solutions has delivered measurable improvements that directly impact day-to-day success for its clients, including:
7,306 client hours saved
105 million automation flows executed
73% reduction in ticket triage time
IT Solutions evaluates the effectiveness of its AI initiatives by how well they improve service responsiveness, cybersecurity readiness, and progress toward each client’s strategic business plan and technology roadmap. AI-driven insights help ensure that effort, attention, and resources are directed where they deliver the greatest business impact.
“We are explicitly AI outcome-driven,” Hilling added. “Efficiency is a byproduct, not the end-goal. Every client is different, and our use of AI helps us tailor service delivery so that technology supports their priorities, timelines, and risk tolerance.”
IT Solutions emphasizes that innovation must be matched by responsibility. The company prioritizes the safe and secure use of AI, with governance, oversight, and data protection integrated into its approach to safeguard client information.
“Our clients trust us with critical systems and sensitive data,” said Hilling. “That trust guides every decision we make around AI: how it’s built, how it’s governed, and how it’s applied.”
As IT Solutions continues to explore new use cases for AI, the focus remains on intentionally improving its service delivery experience for clients. IT Solutions’ approach is grounded in more than three decades of experience, ongoing client feedback, and a commitment to delivering responsive, human-led service that supports each client’s real-world needs.
About IT Solutions
IT Solutions is a leading managed service provider (MSP) serving law firms, healthcare providers, financial services organizations, and other commercial businesses across North America. Since 1994, IT Solutions has been committed to bridging the gap between technology and people—empowering organizations to achieve more through secure, reliable, and strategic IT services. Headquartered near Philadelphia, PA, the company delivers proactive support and tailored solutions across cybersecurity, managed IT, cloud, compliance, AI governance and enablement, and business intelligence. Visit www.itsolutions-inc.com to learn more.
IT Solutions Builds a Bridge to the Future at 2026 Sales Kick-off in Las Vegas, NV
LAS VEGAS, NV – February 3, 2026 – IT Solutions gathered in Las Vegas last week for the 2026 Sales Kick‑Off (SKO), a three‑day event designed to align teams, strengthen cross‑functional execution, and set the tone for the year ahead. With leadership updates, hands‑on training, product announcements, sponsor showcases, and a full awards ceremony, SKO brought together colleagues from across North America to reflect on 2025 achievements and prepare for an ambitious 2026.
Leadership Kickoff: A Clear Path Forward
SKO opened with remarks from CEO Gerry Pearce, who shared an energizing outlook on the year ahead. Reflecting on major milestones from 2025—from acquisition integration to process maturity and expanded vertical offerings—Gerry emphasized that IT Solutions is entering 2026 with a solid foundation and a clear mandate: execute with focus.
“We’ve got the winning combination of the right people, culture, accountability, and technology to take customer success to the next level”, he told the group, underscoring the importance of culture, accountability, AI investment, and security-first delivery as ITS continues to scale.
IT Solutions CEO, Gerry Pearce, presenting at SKO 2026
Joining SKO for his first major company address, COO Jason Hilling shared a practical and forward‑leaning view of the road ahead. Drawing on his background in global operations, cybersecurity, and sales leadership, Jason encouraged the team to view 2026 as a year of refinement, not reinvention.
“We don’t have to transform this company,” he said. “All we actually have to do is pretty much do what we’re doing—and drive continuous improvement to meet and exceed our clients’ expectations.”
His message highlighted ownership, cross-functional collaboration, and the connection between strategy, delivery, and customer experience.
Keynote speaker John Coyle, Olympic silver medalist and author, delivered a powerful session on strengths-based leadership and human-centered design. Blending storytelling with performance psychology, Coyle urged attendees to “race your strengths” and rethink their approach to personal and professional growth. His reminder that “You don’t get better at what you’re bad at—you get amazing at what you’re already great at” resonated broadly across the organization.
Department Updates: Alignment Across the Client Journey
IT Solutions VP of Solutions Enablement, Tyler Sanders, presenting at SKO 2026
Across all departments, a shared theme emerged: greater alignment, clearer standards, and a unified approach to the customer lifecycle.
Customer Management Office (CMO): VP of Client Success, Kate Smith, outlined several initiatives to elevate client strategy and consistency, including a revamped Customer 360 program to improve visibility, standardized Win Plans for Strategic Advisors, and the ongoing Great Migration to unify legacy agreements under a single portfolio.
Managed Services: VP of Managed Services, Dustin Miller, showcased progress in ITS’s operational evolution, including the launch of the Deployment Services Center and the advancement of the company’s Target Operating Model, which standardizes tooling, service desk structure, and delivery operations across all regions.
Professional Services: VP of Professional Services, Kevin Geiger, highlighted enhancements to project delivery, including improved communication workflows, a dedicated scoping function, new flat-fee project offerings, and expanded capabilities in cloud, security, SharePoint, and application development.
Sales Enablement & Technology (SET): VP of Solutions Enablement, Tyler Sanders, unveiled a refreshed product lineup, including the newly launched Total IT Co-Managed offering, a restructured Amplify portfolio for midmarket organizations, and expanded cybersecurity programs to support clients as they mature their IT and security posture.
Together, these updates signal continued investment in the full client journey, strengthening how ITS delivers results, not just what it delivers.
Thank You to Our 2026 SKO Sponsors
SKO 2026 Attendees at the Prime Systems Solutions Booth
This year’s Sales Kickoff was made possible with the partnership and support of our 2026 event sponsors. Their commitment to innovation, collaboration, and the MSP community continues to elevate the work we deliver to our clients every day.
We extend our sincere thanks to:
Tangible Security
ConnectWise
Kaseya
Todyl
Lenovo
Pax8
Prime System Solutions
Actionstep
Microsoft
Each sponsor contributed expertise, product insights, and meaningful engagement throughout the event, helping our teams explore new tools, understand evolving market trends, and deepen strategic partnerships.
Community, Connections & Celebrating Excellence
SKO also created space for connection and recognition. Day 1 concluded with an Actionstep-sponsored happy hour at The Glass Bar at Planet Hollywood, where colleagues reconnected across regions and shared takeaways from the day’s sessions. The evening continued with the annual Awards Dinner, honoring individuals and teams whose performance, leadership, and partnership shaped an outstanding 2025.
Awardees included:
L.E.A.D. Program: Phin Biskup
Sales: Mike Rogers, John Degen, Josh Ethridge, Jess Bennett, Central Region, Kevin Rime
Managed Services: Blake Harrison, Steve Thompson, Jason Zolty
Professional Services: Mike Ahern, Pejmon Hodaee
Client Management Office: Lindsey Kinne, Mike Della Pia, Phineas Biskup, Maisa Hossain
Day 2 continued with breakout sessions dedicated to tools, training, and a unified operating playbook. Sales and Customer Success teams completed workshops covering lifecycle management, security assessments, pricing frameworks, quoting standards, portfolio updates, and AI-driven client value—reinforcing a common language and shared execution standards across the organization.
On Day 3, SKO closed out with a joint panel featuring Account Executives and Strategic Advisors discussing best practices for partnership throughout the customer lifecycle. A final 2026 expectations session outlined execution standards, activity focus, and Q1 business priorities, ensuring all teams were left aligned and prepared for the year ahead.
Thank you to everyone at ITS for the energy, engagement, and collaboration that made our 2026 SKO such a productive kickoff to the year. We all made new connections and friendships while we heard valuable perspectives from our leadership team, strengthened our cross-functional alignment, and leaned in around our evolving portfolio and client support expectations. Olympic silver medalist John Coyle’s message on strengths-based leadership reminded us of the power of leaning into what we do best to drive exceptional client outcomes.
I’m deeply grateful to every attendee, presenter, partner, and sponsor who helped make SKO 2026 so impactful.
We have incredible momentum and I cant wait to see what 2026 brings!
Lets be our own ‘dancing guy’ and ensure we are the nuts who turn movement into momentum!”
About ConnectWise Established in 1982 and based in Tampa, Florida, ConnectWise is a leading software company providing an integrated platform that includes solutions for professional services automation, remote monitoring and management, cybersecurity, and data protection, dedicated to the success of technology service providers. Learn more at www.connectwise.com.
About Kaseya Headquartered in Miami, Florida, Kaseya delivers IT management and monitoring solutions tailored for technology service providers and IT departments, offering tools that enhance efficiency, security, and overall IT performance across diverse environments. Learn more at www.kaseya.com.
About Todyl Todyl’s platform empowers businesses with comprehensive cybersecurity delivered through a single-agent platform that provides solutions such as secure network access, threat detection, and data protection to safeguard against evolving cyber threats. Learn more at www.todyl.com.
About Lenovo Lenovo is a global technology powerhouse specializing in PCs, servers, smartphones, infrastructure solutions, and smart devices. Founded in 1984 and now operating worldwide, Lenovo is the world’s largest PC vendor and a Fortune Global 500 company.
Learn more at www.lenovo.com
About Pax8 Founded in 2012 and based in Greenwood Village, Colorado, Pax8 distributes unified cloud services to managed service providers and offers solutions for security, data management, collaboration, and communication. Learn more at www.Pax8.com.
About Prime System Solutions Prime System Solutions provides global IT services, cybersecurity, managed services, cloud expertise, and top‑tier technical talent to help organizations scale efficiently. With delivery hubs across multiple regions, PSS focuses on simplifying technology, enhancing security, and accelerating business growth.
Learn more at primesystemsolutions.com.
About Actionstep Actionstep is a cloud‑based legal practice management platform that equips midsize law firms with end‑to‑end tools for matter management, client workflows, document automation, billing, and legal accounting. Founded in the early 2000s, it is recognized as an innovator in modern legal tech.
Learn more at www.actionstep.com.
About Tangible Security Founded in 1998, Tangible Security provides enterprise‑grade cybersecurity solutions, including penetration testing, GRC services, secure SDLC consulting, security assessments, and PKI capabilities. The company has served both commercial clients and some of the most security‑conscious government organizations.
Learn more at www.tangiblesecurity.com.
About Microsoft Microsoft is a global technology leader founded in 1975, known for Windows, Azure cloud services, Microsoft 365, Dynamics, and a broad suite of AI, cloud, and enterprise tools. Its mission is “to empower every person and every organization on the planet to achieve more.” Learn more at www.microsoft.com.
About IT Solutions IT Solutions (ITS) is a leading IT provider with 30 years of experience supporting the IT needs of SMBs and mid-market organizations. Going beyond conventional IT support, we foster strategic partnerships that align technology with your business objectives, ensuring data security, streamlined processes, and innovation. ITS takes pride in delivering white-glove support, prioritizing not just solutions, but a holistic IT experience that makes technology your competitive advantage. Learn more at www.itsolutions-inc.com.
IT Solutions Launches Enhanced Service Portfolio in Response to Evolving Needs of Growing Organizations
PHILADELPHIA, PA – February 5, 2026 – IT Solutions, a premier managed service provider serving organizations across the United States and Canada, announced today transformative enhancements to its managed services portfolio to address market needs as businesses grow, modernize, and confront increasingly sophisticated cyber threats accelerated by the use of AI and automation. The updated portfolio reflects IT Solutions’ forward-looking response to changing expectations for how technology is delivered, supported, and secured.
Many organizations struggle to strike the right balance between internal resources and outsourced support and often lack access to specialized talent across cybersecurity and emerging technologies. Demand for senior expertise continues to outpace the available talent pool, while mounting cyber threats, industry-specific pressures, and customer expectations are stretching technology stakeholders thin and increasing operational risk. Moreover, these conditions necessitate an adaptable and tailored approach to IT ownership and long-term resilience.
To help business leaders overcome these challenges, IT Solutions has added to and refined its service offerings to support organizations at varying stages of growth and operational maturity:
IT Solutions has restructured its Enhanced Cybersecurity offering—an affordable and integrated bundle that gives growing organizations access to advanced protection that was once out of reach. As AI and automation have lowered the barrier for launching effective cyberattacks, the company continuously evolves to help clients safeguard their environments today and prepare for the threats of tomorrow.
For small and medium-sized organizations without internal IT staff, the Total IT program continues to deliver a fully managed environment that offloads day-to-day technology responsibilities. This support model strengthens security, improves uptime, and ensures alignment with industry standards, while providing ongoing strategic guidance so that technology decisions support broader business goals and initiatives.
For small and medium-sized companies with existing internal IT staff, Total IT Co-Managed delivers deeper collaboration and flexibility. The shared responsibility model is inspired by client feedback and empowers internal IT to maintain ownership of end-user support and on-site needs, while IT Solutions manages core infrastructure, cybersecurity, and endpoints. IT Solutions also provides escalation support, after-hours and time-off coverage, and strategic guidance to help reduce operational strain.
For mid-market organizations, IT Solutions has introduced Amplify IT, a newly defined solution that addresses a critical gap in the managed services market. Amplify IT is designed for organizations that require greater flexibility and specialization, enabling them to selectively augment areas, like infrastructure management ormanaged security detection and response, without compromising their existing IT structure.
“As our clients grow, expand their teams, and face new levels of complexity driven by AI and automation, the way IT is delivered has to evolve,” said Tyler Sanders, Vice President of Solutions Enablement at IT Solutions. “By staying closely connected to our clients and continuously evaluating how these forces impact their businesses, we’re able to adapt our portfolio and serve as a true partner—bringing the right mix of expertise, flexibility, and innovation as needs change.”
The company also delivers specialized managed IT offerings for the Legal Services, Healthcare, Financial Services, and Manufacturing industries, which incorporate additional features tailored to industry-specific compliance requirements, workflows, and security considerations.
IT Solutions’ approach reflects its continued growth as a multinational managed service provider, informed by more than three decades of experience, client feedback, and expanded capabilities gained through strategic acquisitions and partnerships. Rather than forcing clients into rigid service models, the company’s offerings are intentionally designed for real-world buying patterns and operational needs.
The enhanced service portfolio is now available to new and existing clients. For more information about IT Solutions’ services and approach to your success, please reach out to your Strategic Advisor or contact us.
About IT Solutions
IT Solutions is a leading managed service provider (MSP) serving law firms, healthcare providers, financial services organizations, and other commercial businesses across North America. Since 1994, IT Solutions has been committed to bridging the gap between technology and people—empowering organizations to achieve more through secure, reliable, and strategic IT services. Headquartered near Philadelphia, PA, the company delivers proactive support and tailored solutions across cybersecurity, managed IT, cloud, compliance, AI governance and enablement, and business intelligence. Visit www.itsolutions-inc.com to learn more.
IT Solutions 2025 Year in Review
2025 was a year of purposeful growth for IT Solutions, made possible by the trust of our clients, partners, and employees across North America. Together, we unified ITS into a multinational IT platform, developed industry-aligned services for healthcare, legal, financial services, and manufacturing, and strengthened our advisory capabilities across security, risk, and compliance. We also continued to invest in our communities, grew through strategic acquisitions, and earned recognition for both performance and culture. These milestones reflect our shared commitment to building a stronger, more resilient future for the organizations we serve and the people behind them.
Building a Platform for Success
In 2025, we continued our evolution into a unified IT platform across the U.S and Canada, designed to support organizations operating in complex, regulated, and fast-changing environments. This transformation was driven by a close look at where we could deliver the greatest value for our clients.
“What we really wanted to do was look at our client segmentation and identify the industries where we already serve the most organizations,” said Tyler Sanders, VP of Solutions Enablement. “From there, we developed more focused offerings to better support those clients and bring greater value to their businesses through technology.”
Healthcare, legal, financial services, and manufacturing emerged as key industries where specialized expertise, security, and compliance are critical. In response, we expanded our Total IT program to deliver faster response times, deeper expertise in line-of-business applications, and strategic advisory support aligned to real operational needs.
“For these industries, it’s critical that technology is aligned to business challenges and well adopted,” Tyler added. “Our goal is to help clients build technology roadmaps that support growth, efficiency, and long-term stability.”
Helping Organizations Stay Ahead of Risk and Regulation
Security and compliance remained central to our strategy throughout 2025. We strengthened our proactive technology alignment process, auditing client environments against hundreds of best practices to identify risk, close gaps, and continuously improve security posture.
“We take a proactive approach by identifying where risk exists and developing strategic roadmaps to improve security over time,” Tyler explained. “That includes aligning technology to both best practices and industry-specific regulatory requirements.”
To further support regulated organizations, we expanded our vCISO offerings to provide structured guidance on governance, compliance, and risk management.
“This program was developed specifically to help regulated industries understand how to become compliant and how to stay compliant,” Tyler said. “It includes vulnerability management, penetration testing, and ongoing consulting and governance advice to protect both internal data and external systems.”
As we expanded our services and footprint, we also invested in how users engage with ITS online. In 2025, we completed a comprehensive rebrand and launched a new website designed to reflect our multinational presence and improve usability.
“We’ve grown both organically and through acquisition, so it was important that our brand reflected who we are today,” said Rob Bois, VP of Marketing. “We wanted something that felt modern and approachable while clearly representing our platform.”
Our new website is built on modern technology to deliver faster performance, simplified navigation, and easier access to support and resources.
“Whether someone is a client accessing the support portal or a prospect exploring how we can help their business, it’s much easier to find what they need,” Rob added.
We also expanded the Resource Center and leaned into producing video content to help clients and prospects navigate complex topics, particularly in security and compliance.
“There’s a real need for education in this space,” Rob said. “We’re investing in content that helps decode complex concepts and positions ITS as a trusted source of insight, not just a service provider.”
While expanding our platform, we remained committed to making a meaningful impact beyond technology. Throughout 2025, our teams across North America, with the support and leadership of our Human Resources Team and Employee Engagement Committee, supported initiatives focused on sustainability, wellness, and giving back.
Growth through acquisition is never just about scale. For us, it’s about bringing together people, expertise, and shared values to better support our clients and one another. In 2025, we strengthened our platform and expanded our reach through acquisitions across North America. We were proud to welcome CopperTree in Waterloo, Ontario; Cutting Edge in Orlando, Florida; Affinity Technology Partners in Nashville, Tennessee; and Technology Associates in Raleigh, North Carolina into IT Solutions.
Each organization has brought exceptional talent, regional expertise, and shared values that enhance how we serve our clients.
The progress we made in 2025 was driven by the dedication and expertise of our employees and recognized across the industry. This year, we were ranked #10 on the Channel Futures MSP 501, earned Great Place to Work certification in both the United States and Canada for 2025–2026, were named a Cybersecurity Awareness Month Champion, and received the 2025 MSP Titans Industry Platform Integrator Award.
These recognitions belong to our team and reflect the care, accountability, and commitment they bring to our clients every day.
As we look ahead, we remain deeply grateful to our clients, partners, and employees who show up with us every step of the way. Your collaboration, feedback, and dedication shape how we grow and where we go next.
With a unified platform, expanded advisory services, and a culture grounded in care and excellence, we are excited to continue supporting organizations nationwide in 2026. Thank you for being part of our journey.
IT Solutions Completes Acquisition of Technology Associates, North Carolina-based Managed Service Provider
IT Solutions, a premiermanaged service provider, has acquiredTechnology Associates. This strategic partnership enhances IT Solutions’ ability to deliver expanded service capabilities and deeper support throughout North Carolina.
PHILADELPHIA, PA, AND RALEIGH, NC — December 15, 2025 — IT Solutions, a premier managed service provider (MSP) serving businesses across North America, announced today the acquisition of Technology Associates, a leading IT service provider based in Raleigh, North Carolina.
The acquisition of Technology Associates strengthens the company’s East Coast footprint and ability to support businesses throughout the Carolinas. Both IT Solutions and Technology Associates focus on proactive IT alignment to help clients experience stability and leverage technology as a competitive advantage.
“The team at Technology Associates has consistently demonstrated that client success is an achievable, everyday reality… and that’s one of the many reasons we’re excited to welcome them to the IT Solutions Team,” commented Gerry Pearce, CEO of IT Solutions. “This milestone isn’t just about growth; it represents our continued investment in the futures of our employees and the organizations we serve. Together, through our shared vision and combined expertise, we’ll continue to elevate what businesses can expect from their IT partner.”
Eric Hobbs, CEO of Technology Associates, also shared his enthusiasm about the acquisition:
Joining IT Solutions marks a promising new chapter for our team and the clients we serve. Years ago, we set out to redefine what it meant to be an IT partner, moving away from reactive support to building a disciplined, process-driven approach focused on consistency and accountability. That vision has guided everything we’ve done since. Partnering with IT Solutions allows us to take that commitment even further, combining our proven methodology with their scale, resources, and a collective belief that great IT is about helping people and businesses thrive.
Through the addition of Technology Associates, IT Solutions reinforces its position as a trusted technology partner, ensuring organizations receive IT strategy and services that evolve with their needs to deliver measurable results. The acquisition reflects the company’s ongoing commitment to investing in its people, clients, and communities, while expanding its reach through strategic partnerships with leading MSPs across North America.
Financial details of the transaction were not disclosed.
About Technology Associates Founded in 1997 and headquartered in Raleigh, North Carolina, Technology Associates is a full-service technology consulting firm specializing in providing complete IT services for small to medium-sized businesses throughout the Carolinas. The company delivers managed IT, cybersecurity, cloud, and strategic technology consulting services designed to enhance performance, reliability, and long-term business success. Recognized for its dedicated team and client-first mindset, Technology Associates continues to build lasting partnerships with organizations that value dependable support and measurable results. Visit www.technologyassociates.net to learn more.
About IT Solutions IT Solutions is a leading managed service provider (MSP) serving healthcare providers, law firms, financial service organizations, and other commercial businesses across North America. Since 1994, IT Solutions has been committed to bridging the gap between technology and people—empowering organizations to achieve more through secure, reliable, and strategic IT services. The company delivers proactive support and tailored solutions across cybersecurity, managed IT, cloud, compliance, application development, and business intelligence. Visit www.itsolutions-inc.com to learn more.
