IT Solutions Completes Acquisition of Technology Associates, North Carolina-based Managed Service Provider

IT Solutions, a premier managed service provider, has acquired Technology Associates. This strategic partnership enhances IT Solutions’ ability to deliver expanded service capabilities and deeper support throughout North Carolina. 

 

PHILADELPHIA, PA, AND RALEIGH, NC — December 15, 2025 — IT Solutions, a premier managed service provider (MSP) serving businesses across North America, announced today the acquisition of Technology Associates, a leading IT service provider based in Raleigh, North Carolina. 

The acquisition of Technology Associates strengthens the company’s East Coast footprint and ability to support businesses throughout the Carolinas. Both IT Solutions and Technology Associates focus on proactive IT alignment to help clients experience stability and leverage technology as a competitive advantage.  

“The team at Technology Associates has consistently demonstrated that client success is an achievable, everyday reality… and that’s one of the many reasons we’re excited to welcome them to the IT Solutions Team,” commented Gerry Pearce, CEO of IT Solutions. “This milestone isn’t just about growth; it represents our continued investment in the futures of our employees and the organizations we serve. Together, through our shared vision and combined expertise, we’ll continue to elevate what businesses can expect from their IT partner.” 

Eric Hobbs, CEO of Technology Associates, also shared his enthusiasm about the acquisition: 

Joining IT Solutions marks a promising new chapter for our team and the clients we serve. Years ago, we set out to redefine what it meant to be an IT partner, moving away from reactive support to building a disciplined, process-driven approach focused on consistency and accountability. That vision has guided everything we’ve done since. Partnering with IT Solutions allows us to take that commitment even further, combining our proven methodology with their scale, resources, and a collective belief that great IT is about helping people and businesses thrive.

Through the addition of Technology Associates, IT Solutions reinforces its position as a trusted technology partner, ensuring organizations receive IT strategy and services that evolve with their needs to deliver measurable results. The acquisition reflects the company’s ongoing commitment to investing in its people, clients, and communities, while expanding its reach through strategic partnerships with leading MSPs across North America. 

Financial details of the transaction were not disclosed. 

 

For more information or to schedule an interview:

Ben Greenberg, VP of Corporate Development
Benjamin.Greenberg@itsolutions-inc.com  

 

About Technology Associates
Founded in 1997 and headquartered in Raleigh, North Carolina, Technology Associates is a full-service technology consulting firm specializing in providing complete IT services for small to medium-sized businesses throughout the Carolinas. The company delivers managed IT, cybersecurity, cloud, and strategic technology consulting services designed to enhance performance, reliability, and long-term business success. Recognized for its dedicated team and client-first mindset, Technology Associates continues to build lasting partnerships with organizations that value dependable support and measurable results. Visit www.technologyassociates.net to learn more. 

 

About IT Solutions
IT Solutions is a leading managed service provider (MSP) serving healthcare providers, law firms, financial service organizations, and other commercial businesses across North America. Since 1994, IT Solutions has been committed to bridging the gap between technology and people—empowering organizations to achieve more through secure, reliable, and strategic IT services. The company delivers proactive support and tailored solutions across cybersecurity, managed IT, cloud, compliance, application development, and business intelligence. Visit www.itsolutions-inc.com to learn more. 

IT Solutions Earns 2025 Great Place To Work Certification™

Philadelphia, PA—IT Solutions is proud to be Certified™ by Great Place To Work® for the second year in a row. The prestigious award is based entirely on what current employees say about their experience working at IT Solutions. This year, 73% of employees said it’s a great place To Work–23 points higher than the average U.S. company.

Great Place To Work® is the global authority on workplace culture, employee experience, and the leadership behaviors proven to deliver market-leading revenue, employee retention, and increased innovation.

“Great Place To Work Certification is a highly coveted achievement that requires consistent and intentional dedication to the overall employee experience,” says Sarah Lewis-Kulin, the Vice President of Global Recognition at Great Place To Work. She emphasizes that Certification is the sole official recognition earned by the real-time feedback of employees regarding their company culture. “By successfully earning this recognition, it is evident that IT Solutions stands out as one of the top companies to work for, providing a great workplace environment for its employees.”

 

“Earning our Great Place To Work-Certified™ status is a meaningful milestone because it’s a testament to our employees who come together every day to do great things,” said ITS Chief Human Resources Officer Taylor Fort. “One of the common traits all Solutionites have is their desire to make things better today than they were yesterday. There is always room for improvement, but with a cultural foundation fostered by mutual values of collaboration, integrity, and care, Solutionites bring the essence and intentionality needed to create an environment where everyone feels welcomed, respected, and empowered to grow and drive the change that they want to see.”

At IT Solutions, we invest in the whole employee—personally, professionally, and financially. Our comprehensive benefits package is built to support well-being, growth, and work-life balance at every stage of a career. Team members have access to competitive compensation, rich medical and prescription plans, flexible time off, mental health support, and financial wellness services. We also provide company-paid training, materials, and certification exams, ensuring employees have the resources to advance and succeed. From Safe Harbor 401(k) matching and Stock Appreciation Rights to paid holidays, disability coverage, and an Employee Assistance Program, every benefit is designed to help our people thrive, both in and outside of work.

According to Great Place To Work research, job seekers are 4.5 times more likely to find a great boss at a Certified great workplace. Additionally, employees at Certified workplaces are 93% more likely to look forward to coming to work, and are twice as likely to be paid fairly, earn a fair share of the company’s profits, and have a fair chance at promotion.

WE’RE HIRING!

Looking to grow your career at a company that puts its people first? Visit our careers page.

 

About IT Solutions

IT Solutions is a nationally recognized Managed Services Provider with over 30 years of experience supporting healthcare, legal, financial, and commercial organizations across North America. Headquartered near Philadelphia, we deliver secure, strategic IT services across cybersecurity, cloud, compliance, and more. Our people-first culture is driven by our core values, CHOPS: Client Success, Hungry for the Journey, Ownership Thinking, Passionate Problem Solving, and Surrender the Ego. We foster an environment where employees grow personally and professionally while helping clients Experience Excellence every day. Learn more at www.itsolutions-inc.com.

About Great Place to Work Certification™

Great Place To Work® Certification™ is the most definitive “employer-of-choice” recognition that companies aspire to achieve. It is the only recognition based entirely on what employees report about their workplace experience – specifically, how consistently they experience a high-trust workplace. Great Place to Work Certification is recognized worldwide by employees and employers alike and is the global benchmark for identifying and recognizing outstanding employee experience. Every year, more than 10,000 companies across 60 countries apply to get Great Place To Work-Certified.

About Great Place To Work®

As the global authority on workplace culture, Great Place To Work® brings 30 years of groundbreaking research and data to help every place become a great place to work for all. Their proprietary platform and For All™ Model helps companies evaluate the experience of every employee, with exemplary workplaces becoming Great Place To Work Certified™ or receiving recognition on a coveted Best Workplaces™ List.

Learn more at greatplacetowork.com and follow Great Place To Work on LinkedIn, Twitter, Facebook and Instagram.

IT Solutions Completes Acquisition of CopperTree Solutions, Ontario-based Managed Service Provider

IT Solutions, a leading managed service provider, has acquired CopperTree Solutions. This partnership expands IT Solutions’ ability to deliver client-first IT services across Southern Ontario. 

 

PHILADELPHIA, PA, AND WATERLOO, ON — October 14, 2025 — IT Solutions, a premier managed service provider (MSP) serving businesses across North America, announced today the acquisition of CopperTree Solutions Inc., a leading IT service provider. Located in Waterloo, Ontario, CopperTree is widely recognized for its client-first approach to managed IT services. 

 

The addition of CopperTree to the IT Solutions Canada Team strengthens the company’s regional presence and ability to support businesses throughout Southern Ontario, further empowering business leaders as they navigate evolving cybersecurity challenges, regulatory requirements, and client expectations.

CopperTree’s values and operational excellence align perfectly with our long-term vision,” shared Gerry Pearce, CEO of IT Solutions. “They’ve fostered a culture of client success, compassion, and integrity—values that we deeply share. This partnership marks an exciting chapter in our journey; strengthening our team in Canada and reinforcing our mission to help organizations bridge the gap between technology and people.

Colin Shantz, Founder of CopperTree, also expressed his enthusiasm about the acquisition:

Joining IT Solutions is a strategic and exciting step forward for the CopperTree Team and those we serve. For more than a decade, organizations have trusted us to understand their needs and develop and execute IT strategies that drive real results. This partnership provides access to expanded resources and deeper expertise, while preserving the personalized service and outcomes our clients rely on. I am excited to see CopperTree’s vision continue—helping organizations succeed through leveraging technology—while unlocking new possibilities as we anticipate the opportunities of tomorrow.

Through the acquisition of CopperTree, IT Solutions bolsters its position as a leading IT partner, ensuring clients receive IT strategy and services that evolve with them and drive measurable business outcomes. IT Solutions is committed to investing in the regions it serves and will continue pursuing strategic partnerships with managed service providers in key markets, such as Ontario, Canada. 

 

Financial details of the transaction were not disclosed. 

 

 

For more information or to schedule an interview:

Ben Greenberg, VP of Corporate Development
Benjamin.Greenberg@itsolutions-inc.com

 

 

About CopperTree Solutions 
CopperTree Solutions is a trusted managed IT services provider based in Waterloo, Ontario. Since 2013, CopperTree has been dedicated to helping organizations achieve their goals through the effective use of technology—enhancing efficiency, communication, and collaboration. Backed by a strong management structure, a professional team, and a well-defined methodology, CopperTree delivers consistent, proactive outcomes across IT strategy, infrastructure, cybersecurity, and virtual CIO services. With a focus on accountability, continuous improvement, and true partnership, CopperTree is committed to driving measurable success for every client. Visit www.coppertreesolutions.ca to learn more. 

About IT Solutions
IT Solutions is a leading managed service provider (MSP) serving healthcare providers, law firms, financial service organizations, and other commercial businesses across North America. Since 1994, IT Solutions has been committed to bridging the gap between technology and people—empowering organizations to achieve more through secure, reliable, and strategic IT services. The company delivers proactive support and tailored solutions across cybersecurity, managed IT, cloud, compliance, application development, and business intelligence. Visit www.itsolutions-inc.com to learn more.

IT Solutions Recognized as Cybersecurity Awareness Month Champion, Reinforcing Commitment to Online Safety

IT Solutions is proud to be recognized as a Cybersecurity Awareness Month Champion for the fourth consecutive year, reinforcing its commitment to promoting online safety and empowering businesses with the knowledge and tools to stay secure.

 

PHILADELPHIA, PA — October 1, 2025 — IT Solutions is proud to announce its participation in Cybersecurity Awareness Month this October, joining a global effort led by the Cybersecurity and Infrastructure Security Agency (CISA) and the National Cybersecurity Alliance (NCA) to promote safer digital practices for individuals and organizations alike.

 

Now in its 22nd year, Cybersecurity Awareness Month is a call to action for everyone to take responsibility for their online safety. This year’s theme, “Stay Safe Online,” emphasizes the importance of empathy, accessibility, and shared responsibility in creating a safer digital world.

 

Cybersecurity Awareness Month Champion

Cybersecurity can feel overwhelming, but it doesn’t have to be,” said Andrew Klucsarits, Director of Security at IT Solutions. “Cybersecurity Awareness Month is about showing people that small, everyday actions, like using strong passwords or reporting scams, make a real difference in protecting both businesses and individuals.

 

 

 

 

Throughout October, IT Solutions will spotlight the Core 4 cybersecurity practices—four essential habits that can significantly reduce the risk of cyber threats:

  1. Use strong passwords and a password manager
  2. Turn on multifactor authentication (MFA)
  3. Update your software regularly
  4. Recognize and report phishing and scams

 

 

 

 

 

 

 

 

As part of the campaign, IT Solutions will share educational cybersecurity content throughout October on its social media channels and company blog. To further engage the community, IT Solutions is also hosting a cybersecurity contest where one business will win a free year of managed cybersecurity services. All campaign content will be shared using the hashtag #CybersecurityAwarenessMonth.

 

By focusing on simple, effective steps and creating a culture of shared responsibility, ITS is proud to contribute to the broader mission of building a more secure digital future.

 

For more information on Cybersecurity Awareness Month, visit NCA’s website: https://staysafeonline.org or CISA’s website: https://www.cisa.gov/cybersecurity-awareness-month.

 

Stay ahead of evolving threats with practical resources from IT Solutions. Visit our Cybersecurity Services Page or explore our latest blogs on cybersecurity for tips to help protect your business.

 

 

Media Contact:

Kathryn Human, Associate Specialist, Social Media & Content Marketing
kathryn.human@itsolutions-inc.com

IT Solutions Completes Acquisition of Cutting Edge Network Technologies, Florida-based IT Service Provider

IT Solutions, a leading managed service provider, has acquired Cutting Edge Network Technologies. This partnership strengthens IT Solutions’ ability to deliver secure, client-focused IT services in the Greater Orlando area and throughout the Southeast.

 

PHILADELPHIA, PA AND ORLANDO, FL — July 16, 2025 — IT Solutions, a premier managed service provider (MSP) serving commercial businesses across North America, announced today the acquisition of Cutting Edge Network Technologies, a leading IT service provider. Headquartered in Maitland, Florida, Cutting Edge has earned a robust reputation across Central Florida for its secure, compliance-focused, and client-first approach to managed IT services.

The acquisition of Cutting Edge strengthens IT Solutions’ presence in the Southeast and enhances its ability to support local businesses in the Greater Orlando area. Both IT Solutions and Cutting Edge specialize in serving highly regulated and fast-paced industries, including healthcare, financial services, and the legal sector. Their shared commitment to governance, risk, and compliance (GRC) stewardship ensures that clients benefit from greater protection and tailored technology strategies. By acquiring Cutting Edge, IT Solutions will further empower business leaders to navigate evolving cybersecurity threats, regulatory demands, and client expectations with confidence.

Garrett Graney, CEO of IT Solutions, shared his enthusiasm: “Cutting Edge is an outstanding addition to the IT Solutions team. They’ve built a culture centered on client success, integrity, and professionalism—values we deeply share. This partnership brings together talented people and a shared vision to help businesses succeed through secure and strategic technology support. We’re truly excited to bring our combined strength to clients in Central Florida and beyond.”

 

John Degen-Courson, Founder & CEO of Cutting Edge, also expressed his excitement about the acquisition: “From the beginning, our goal at Cutting Edge has been to deliver innovative and reliable IT solutions that empower businesses to thrive in a competitive market while always doing the right thing. We’ve built an amazing team and a strong reputation over the past 23 years, and joining IT Solutions is our next step. Together, we’ll continue delivering the personalized support our clients value, with even more resources behind us.”

 

With the acquisition of Cutting Edge, IT Solutions reinforces its position as a leading IT partner, ensuring clients receive best-in-class IT strategy, security, and support. Committed to sustainable growth and innovation, the company will continue expanding its footprint through strategic partnerships with MSPs across the United States and Canada.

 

Financial details of the transaction were not disclosed.

 

 

For more information or to schedule an interview:

Ben Greenberg, VP of Corporate Development
Benjamin.Greenberg@itsolutions-inc.com

 

 

About Cutting Edge Network Technologies
Cutting Edge is a Florida-based IT services provider serving businesses across Central Florida. For over 20 years, Cutting Edge has delivered secure, innovative, and compliance-focused technology solutions that enable business transformation. The company provides the scalability, support, and strategic guidance that organizations need to grow and thrive in an ever-evolving digital landscape. Visit www.cuttingedgenet.com to learn more.

About IT Solutions
IT Solutions is a leading managed service provider (MSP) serving healthcare providers, law firms, financial service organizations, and other commercial businesses across North America. Since 1994, IT Solutions has been committed to bridging the gap between technology and people—empowering organizations to achieve more through secure, reliable, and strategic IT services. Headquartered near Philadelphia, PA, the company delivers proactive support and tailored solutions across cybersecurity, managed IT, cloud, compliance, application development, and business intelligence. Visit www.itsolutions-inc.com to learn more.

IT Solutions Consulting Completes Acquisition of Affinity Technology Partners, Tennessee-based IT Service Provider

IT Solutions, a leading multinational Managed Service Provider, has acquired Affinity Technology Partners. This partnership strengthens IT Solutions’ service capabilities for healthcare providers and enhances local support in the Greater Nashville area.

 

PHILADELPHIA, PA AND NASHVILLE, TN — March 11, 2025 — IT Solutions Consulting, a leading managed service provider (MSP) serving healthcare providers, legal firms, and commercial businesses across North America, announced today the acquisition of Affinity Technology Partners. Headquartered in Brentwood, Tennessee, Affinity supports businesses and nonprofits in the Greater Nashville area through security-focused and process-driven managed IT services.

The acquisition of Affinity bolsters IT Solutions’ presence in the Southeast and reflects its commitment to supporting the healthcare market. Both organizations specialize in HIPAA and HITECH compliance, cybersecurity, EMR/EHR management, and interoperable solutions for healthcare providers. By partnering with Affinity, IT Solutions will further empower healthcare leaders to navigate pervasive security and regulatory challenges with confidence.

The IT Solutions and Affinity Technology Partners Teams

Garrett Graney, CEO of IT Solutions, enthusiastically shared: “This is an exciting step forward for both Affinity and IT Solutions! We’ve had our eyes on the Nashville market in pursuit of a robust MSP who shares our mission—to bridge the gap between technology and people. Affinity’s deep-rooted expertise, including their tailored IT services for healthcare providers, makes them a natural fit for our expanding team. Together, we will continue to be a driving force in the growth and success of our clients.”

Sean Wright, Affinity’s Founder and President, also expressed his excitement about the acquisition: “At Affinity, we’ve always believed in harnessing technology as a force for good—empowering our clients, employees, and local community through innovative technology solutions and servant leadership. As our team looked toward the future, we recognized that in order to make the biggest impact on the Nashville business community, we needed to grow with a partner who shares our values and vision. IT Solutions has the expertise and experience to enrich our clients’ business operations, unlike anything we have seen in the Nashville market. This acquisition represents growth for our team and an opportunity to deliver enhanced support, security, and innovation for the organizations that rely on us every day.”

With the acquisition of Affinity, IT Solutions strengthens its expertise, ensuring clients receive best-in-class IT strategy, security, and support. Committed to sustainable, long-term growth, IT Solutions will continue expanding its multinational footprint through strategic partnerships with managed service providers.

Financial details of the transaction were not disclosed.

 

 

For more information or to schedule an interview:

Ben Greenberg, VP of Corporate Development
Benjamin.Greenberg@itsolutions-inc.com

 

 

About Affinity Technology Partners
Founded in 2002, Affinity Technology Partners is a trusted provider of managed IT services in Middle Tennessee. The company specializes in comprehensive outsourced IT services, including network management, systems administration, cybersecurity, proactive maintenance, end-user support, and CIO-level strategy for small and mid-size businesses. Headquartered in Brentwood, TN, Affinity assists clients in various industries, including healthcare, legal, financial services, professional services, manufacturing, construction, and nonprofits. Visit www.affinitytechpartners.com to learn more.

About IT Solutions
IT Solutions (ITS) is a leading managed service provider focused on proactive and strategic support for small to mid-market businesses across North America. Founded in 1994 and headquartered near Philadelphia, PA, ITS partners with clients to align technology with business goals, secure data and networks, and improve processes through tailored, innovative solutions. In addition to providing comprehensive managed IT services, ITS offers cybersecurity, compliance, cloud, application development, and business intelligence solutions. Visit www.itsolutions-inc.com to learn more.

2024: Year in Review

30 Years of Excellence

In 2024, we proudly celebrated three decades as a trusted partner for managed services, marking a milestone that reflects our commitment to empowering businesses through innovation and excellence. This anniversary was more than just a celebration—it was an opportunity to honor the incredible community of employees, clients, partners, and friends who have shaped our journey. Together, we commemorated this achievement with events across the nation, reflecting on the shared success that defines IT Solutions.

Curious about the moments and milestones that brought us here? Dive into our exclusive Q&A interview with Founder Ted Swanson and CEO Garrett Graney, where they share favorite memories and bold visions for the future. Their insights capture the heart of what makes our 30-year story so unique.

Read the full Q&A.

Growing Together

This year we welcomed PACE Technical and Steady Networks to the ITS family!

These strategic acquisitions expanded our reach into Canada and the Southwest United States while strengthening our expertise in the healthcare and legal industries.

We’re thrilled to be working alongside the talented PACE and Steady Networks teams, collaborating as a unified force in 2025. Together, we’ll continue delivering innovative solutions and client-centric support.

Learn more about our 2024 acquisitions:

Visit our Mergers & Acquisitions page to discover how strategic partnerships can amplify your impact. 

Celebrating Excellence

In 2024, we were honored to receive multiple accolades, including:

These awards reflect our dedication to service excellence, innovation, and fostering a workplace where employees can thrive. Thank you to our employees, partners, and clients for being part of our success! Together, we continue to cultivate a community that strives to Experience Excellence in everything we do.

Visit our Awards page. 

Cybersecurity in Action

The nationwide Internet outage in July 2024 was a stark reminder of the critical importance of cybersecurity. At IT Solutions, our Help Desk Team responded swiftly,  providing 24/7 assistance and a comprehensive Support Advisory to those navigating the disruption. These efforts helped organizations across industries—from healthcare providers to law firms and manufacturing plants—minimize downtime and maintain operations. For our clients, time isn’t just valuable; it’s vital.

To further enhance our cybersecurity offerings in 2024, we partnered with Todyl Cybersecurity. By integrating their advanced tools—including SASE, Zero Trust, and next-gen threat detection—with our managed security services, we’ve strengthened our ability to deliver cutting-edge protection. This partnership ensures our clients have access to the expertise and technology needed to stay ahead of evolving threats, reinforcing our commitment to safeguarding their success.

Read our LinkedIn announcement to learn more.

Thank You

Of all the products, services, and solutions we delivered in 2024, our greatest solution will always be our people. They are the backbone of ITS and the heart of everything we do. Thank you!

This year, we prioritized opportunities to connect and strengthen meaningful relationships through events hosted by our Employee Engagement Committee, including summer socials, pickleball tournaments, and holiday celebrations. These gatherings brought us together to celebrate the vibrant community we’ve built over the past 30 years.

To everyone in the ITS community—thank you for making 2024 unforgettable. Your dedication, trust, and collaboration fuel everything we do. Here’s to building on this momentum and creating even more shared success in 2025!

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IT Solutions Celebrates Mission 2025 at Annual Sales Kick-off in Las Vegas, NV

LAS VEGAS, NV – January 23, 2025 – IT Solutions, a multi-national leading IT service provider, recently concluded its annual Sales Kick-off (SKO) in Las Vegas, Nevada. The five-day event brought together regional leadership, executives, and Sales and Client Success Teams to celebrate 2024 accomplishments and prepare for an exciting new year.

This year’s SKO featured leadership training, an awards ceremony, interactive sales training, and more. Sponsors, including Pax8, DeepSeas, and Todyl, had the opportunity to showcase their cutting-edge solutions and share pertinent industry insights.

Thank You Mission 2025 Sponsors!

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Sales Kick-off Awardees: Congratulations to the outstanding individuals recognized at the 2025 Sales Kick-off Awards Ceremony for their dedication to embodying IT Solutions’ core values throughout 2024. The awardees include:

Sales Team:

  • Erik Benson – Outstanding Sales Performance
  • Jonathan Sandmel – Outstanding Sales Performance
  • Mike Rogers – Outstanding Sales Performance
  • Jess Bennett – Sales Rep of the Year
  • Brandon Holley, Oscar Elmore, Jess Bennett, Patrick Hawn, Brad Goetsch, Gibralter Hemingway, Isaac Arteta, Barton Olney, Mike Palo – Sales Team of the Year (Central Region)

 

Client Success Team:

  • Phineas Biskup – Rising Star
  • Stefania Siciliano – MVP
  • Lindsey Kinne – Best Client Upsell

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The 2025 SKO agenda was packed with engaging sessions, workshops, and networking opportunities designed to inspire and empower our team for the year ahead. Highlights included:

  • CEO Garrett Graney shared strategic initiatives and leadership training focused on collaboration, open communication, and team-building.
  • Pax8-sponsored a happy hour at Planet Hollywood where attendees connected, many meeting in-person for the first time.
  • CHRO Taylor Fort provided exciting updates on employee engagement programs and wellness offerings.
  • Sandler Sales Training delivered valuable techniques to enhance client opportunities and drive impactful results.
  • VP of Marketing Rob Bois presented the 2025 marketing strategy, highlighting digital media initiatives and team growth.
  • Key updates from trusted partners Pax8, DeepSeas, and Todyl on embracing a digital world and how businesses can establish a security-first culture and IT environment.

“It’s incredible to be back for our second annual Sales Kick-off, and this year, we’ve taken it to the next level in Las Vegas,” shared Robert Adams, CRO. “The excitement of connecting with even more team members—both longtime colleagues and those who’ve joined us during our collective growth—has been inspiring. We’re deeply grateful for the support of our sponsors, whose contributions made this event possible. Nothing compares to the energy of coming together in person to share insights, learn about our service offerings, and build the bonds that will carry us forward in 2025.”

This year’s SKO reinforced our commitment to achieving ambitious goals for our company, empowering our clients, and supporting the growth and success of our employees.

For further information, please contact:
Mary Rodenberger, Field Marketing Specialist
Mary.Rodenberger@itsolutions-inc.com

About Pax8
Founded in 2012 and based in Greenwood Village, Colorado, Pax8 distributes unified cloud services to managed service providers and offers solutions for security, data management, collaboration, and communication. To learn more, visit www.Pax8.com.

About ConnectWise
Established in 1982 and based in Tampa, Florida, ConnectWise is a leading software company providing an integrated platform that includes solutions for professional services automation, remote monitoring and management, cybersecurity, and data protection, dedicated to the success of technology service providers.  To learn more, visit www.connectwise.com.

About DeepSeas
Leveraging deep expertise that combines world-class cyber threat detection and response with industry-leading analysts, tailored threat intelligence, and accredited incident responders, DeepSeas is always on, always watching. Its Managed Detection & Response offering, DeepSeas MDR+, is the first and only MDR solution that covers the entire converged attack surface for the mid-market, including OT, IT, cloud, and mobile. To learn more, visit www.deepseas.com.

About Todyl
Todyl’s platform empowers businesses with comprehensive cybersecurity delivered through a single-agent platform that provides solutions such as secure network access, threat detection, and data protection to safeguard against evolving cyber threats. To learn more, visit www.todyl.com.

About Liongard
Founded in 2015, Liongard enables technology service providers to have deep visibility into their customers’ environments through automated discovery and documentation, allowing for efficient management and improved service delivery. To learn more, visit www.liongard.com.

About Mimecast
Mimecast provides email and data security services, offering solutions that protect organizations from cyber threats, ensure data integrity, and maintain compliance through comprehensive cloud-based platforms. To learn more, visit www.mimecast.com.

About Kaseya
Headquartered in Miami, Florida, Kaseya delivers IT management and monitoring solutions tailored for technology service providers and IT departments, offering tools that enhance efficiency, security, and overall IT performance across diverse environments. To learn more, visit www.kaseya.com.

About Auvik
Auvik specializes in network monitoring and management, providing real-time visibility and control over network infrastructure to optimize performance and quickly resolve issues. To learn more, visit https://www.auvik.com.

About IT Solutions
IT Solutions (ITS) is a leading IT provider with 30 years of experience supporting the IT needs of SMBs and mid-market organizations. Going beyond conventional IT support, we foster strategic partnerships that align technology with your business objectives, ensuring data security, streamlined processes, and innovation. ITS takes pride in delivering white-glove support, prioritizing not just solutions, but a holistic IT experience that makes technology your competitive advantage. To learn more, visit www.itsolutions-inc.com.

IT Solutions Consulting Completes Acquisition of PACE Technical, Toronto-based Information Technology Service Provider

IT Solutions, a leading managed service provider, has completed the acquisition of PACE Technical in Toronto, marking its first expansion into the Canadian market. This partnership strengthens IT Solutions’ expertise and support for legal services providers and other firms while enhancing local support in Canada through additional client-centric services and personnel.

 

 

PHILADELPHIA, PA AND TORONTO, ON — November 12, 2024 — IT Solutions Consulting, a leading managed service provider (MSP) serving legal, healthcare, and other commercial firms across the United States, announced today its expansion into Canada through the acquisition of PACE Technical, a highly respected provider of outsourced IT services for small to medium-sized businesses.

This acquisition not only marks IT Solutions’ first expansion into the Canadian market but also reflects its commitment to supporting the legal industry, as both organizations specialize in compliance, security, and seamless IT solutions that empower law firms to thrive. By partnering with PACE, IT Solutions will be able to offer clients an extended portfolio of services, ensuring that businesses in Canada receive an enhanced level of expertise, security, and client support.

Garrett Graney, CEO of IT Solutions, shared, “We are thrilled to welcome PACE into the IT Solutions family. With this expansion into Canada, we’re reinforcing our mission to bridge the gap between technology and people. This is an exciting opportunity to invest in Canada’s thriving business landscape and double down on localized, client-focused service with PACE. PACE’s expertise and local presence align perfectly with our commitment to delivering exceptional client care, ensuring businesses can flourish and that IT is not a burden.”

Tyler Sanders, CEO of PACE, also expressed his excitement about the partnership: “We believe that IT services can, and should, be done differently. By joining forces with IT Solutions, we’re enhancing our commitment to delivering client-centric IT solutions tailored to the needs of both legal service providers and other businesses in Toronto. Our partnership brings an even stronger emphasis on security and innovation, essential for firms that handle sensitive client information and operate in a fast-paced environment. We understand that technology works best when it supports people, and a seamless experience for legal professionals translates to greater productivity and success. Together with IT Solutions, we’ll ensure that businesses benefit from IT processes and platforms that maximize uptime, increase productivity, and foster innovation—allowing our clients to focus on what matters most.”

As part of its strategy to expand its presence across North America, IT Solutions is committed to investing in the regions it serves and plans to continue pursuing strategic partnerships with managed service providers in key markets like Canada.

No financial details of the transaction were disclosed.

 

 

For more information or to schedule an interview:

Ben Greenberg, VP of Corporate Development
Benjamin.Greenberg@itsolutions-inc.com

 

 

About PACE Technical
PACE Technical is Toronto’s leading IT provider, offering a robust team of industry experts who specialize in helping companies manage their IT needs and mitigate their cybersecurity risks. PACE provides award-winning IT services, including proactive IT strategy, cloud infrastructure, security, business continuity, and help desk support with a focus on proactive client strategy to uncomplicate your IT. Visit www.pacetechnical.com to learn more. 

About IT Solutions
IT Solutions (ITS) is a leading managed services provider focusing on proactive and strategic support for small to mid-market businesses across North America. Founded in 1994 and headquartered near Philadelphia, PA, ITS partners with clients to align technology with business goals, secure data and networks, and improve processes through tailored, innovative solutions. In addition to providing comprehensive managed IT services, ITS offers cybersecurity, cloud, custom application development, and business intelligence services. Visit www.itsolutions-inc.com to learn more.

Celebrating 30 Years of Excellence: A Q&A with ITS’ Founder and CEO

As ITS marks its 30th anniversary, we took a trip down memory lane with our Founder, Ted Swanson, and CEO, Garrett Graney. Since starting as a small team working out of a home office—where one of our biggest challenges was keeping the coffee pot full—we have since grown into a national leader in the IT space. Despite our growth, some things have remained constant: our commitment to excellence, our belief in the power of teamwork, and dedication to building lasting relationships.

In this Q&A, Ted and Garrett share their reflections on the last 30 years, their favorite memories along the way, and what’s next for ITS.

What’s your favorite memory from the early days of ITS?

Ted: The company started in my house. The most people we ever had working there was 9—all stuffed into spare bedrooms with desks made out of plywood. My wife finally kicked us out when she couldn’t find any coffee in the morning because the employees had already emptied the pot. We got an office in 2000 and never looked back.

 

If you could give one piece of advice to your younger self, starting out 30 years ago, what would it be?

Garrett: Trust the process—focus on taking care of your team and your clients, and everything will fall into place. It might just help you sleep better at night.

 

What is one piece of client feedback that has had a lasting impact on ITS, and how did it influence your approach?

Ted: A client once told me that what they really cared about, more than anything, was that we cared about their business. Response times, close rates, and pricing are important, but if the clients know you really care about their business, they’ll trust you when things get difficult.

Garrett: This insight that Ted mentioned reshaped our approach and solidified our commitment to building deep, trusted client partnerships.

 

What’s something you’ve changed your mind on since starting ITS?

Garrett: I once believed that technological advancements, like Business Process Outsourcing (BPO), might eliminate the need for Managed Service Providers (MSPs). But I’ve realized that as technology evolves, so does the demand for our expertise and services.

 

What’s a surprising fact about ITS that most people don’t know?

Ted: The original name of the company was Small Office Solutions (SOS). My wife even designed the logo.

 

If ITS had a mascot, what would it be and why?

Ted: Gritty. Self-explanatory.

Garrett: An owl—wise, adaptable, and always alert. Or maybe a shark—tenacity, focus, and a relentless drive to stay ahead in the competitive MSP industry.

 

What has been the most exciting part of seeing new talents and skills join ITS through recent acquisitions?

Garrett: Welcoming new team members through acquisitions and organic growth has been incredibly exciting. The diverse experiences and skills they bring have accelerated our growth and innovation in ways we couldn’t have imagined.

 

What does “Experience Excellence” mean to you personally, and how do you see it embodied in ITS every day?

Garret: To me, “Experience Excellence” means our team’s relentless dedication to delivering outstanding service every single day. It’s embodied in our core values and reflected in the passion our team members bring to their work.

 

How do our partners’ expertise and insights help ITS anticipate industry shifts, and how does this influence our strategic planning?

Ted: When it was just a few of us 20-30 years ago, we had to figure everything out with a small group. Now that we have hundreds of people with great ideas, we can leverage all that experience and brainpower.

Garrett: As IT Solutions grows, we’re attracting top-tier partners who are more engaged than ever. Their expertise helps us refine our data center operations, adopt new technologies, and optimize costs. Our talented team members turn these partnerships into success stories, ensuring smooth implementation and alignment with our goals.

 

If you could predict one major change in the IT industry in the next 30 years, what would it be?

Garrett: I foresee AI and automation driving the industry for the next decade, fundamentally transforming how we work. As for the next 30 years? The possibilities are limitless—I’m excited.

 

What’s your vision for the future of ITS?

Ted: I think ITS can be a billion-dollar company. If we keep making the right decisions and focusing on what matters most—the people we serve—there’s no reason we can’t be a major force in the IT industry.

 

Reflecting on 30 Years of ITS Excellence

As we look back on the last 30 years, this interview offers a glimpse into the pivotal moments that have defined us. From branding evolutions and industry awards to welcoming new teammates—these achievements are a testament to the incredible community we’ve built together.

Our success is deeply rooted in the trust and support of our employees, partners, and clients. You are the heart of ITS, and we are truly grateful to have you with us every step of the way—thank you!

Take a moment to explore our journey since 1994, highlighting key milestones over the past 30 years.

ITS Through the Years


2024

  • IT Solutions celebrates its 30th anniversary!
  • Steady Networks joins the IT Solutions family.
  • IT Solutions unveils a refreshed brand identity.
  • 15th year of recognition in the MSP 501 ranking and 9th year of recognition in CRN’s MSP 500.
  • ITS holds Inaugural Sales Kickoff.

2023

  • 8th year of recognition in CRN’s MSP 500.
  • 14th year of recognition in the MSP 501.
  • Spade Technology and The Network Pro join the ITS Family.
  • Umbrella Managed Systems joins the ITS Family.
  • IT Solutions partners with DeepSeas, introducing new security services.
  • Acropolis Technology Group joins the ITS Family.

2022

  • Ranked in CRN 500, MSP 501, and the Consulting Report Top 50.
  • ITS acquires CHIPS Technology Group.
  • Recognized as Top 5 IT Services Provider for the Legal Industry.
  • 6th year of Best Places to Work.
  • ITS introduces revamped Client Portal with enhanced visibility and self-service support.

2021

  • Ranked 6th among MSPs globally in MSP 501.
  • Endpoint Security added to Support Plans.
  • 5th year of Best Places to Work.

2020

  • Security As A Service.
  • CRN MSP 500 for 6th consecutive year.
  • Ranked 9th among MSPs globally.
  • Digital Transformation.

2019

  • ITS acquires SecurElement.
  • Completes SSAE18 Compliance Audit.
  • Earns Best Place To Work for 4th time.
  • Celebrates 25 of years of business.

2018

  • Launches Modern Workplace Solutions Services.
  • Named as a Top Vertical MSP for Law Firms.
  • Initiates Smiles for Success Charity Program.

2017

  • Kicks-off Business Tech Talks Webinar Series.
  • Lands first Artificial Intelligence (AI) project.

2016

  • ITS becomes a Microsoft Tier 1 O365 CSP partner.
  • Named a Top Vertical MSP in Healthcare.

2015

  • ITS introduces advanced managed security offering, ITSecure+™.
  • Establishes industry-focused managed service offerings.

2014

  • ITS named a Best Place to Work for the first time by The Philadelphia Business Journal.
  • IT Solutions celebrates its 20th year in business!

2013

First-ever Cloud Giveaway program offered, resulting in 3 years of full NearCloud support as a charitable contribution to local non-profit, Career Wardrobe.

2012

  • Named to Top 100 Cloud Service Providers and Managed Services Providers.
  • ITS becomes 100 percent employee owned.

2011

  • ITS becomes SAS 70 compliant. Hosting services rebranded as NearCloud® and SSAE 16 compliance achieved.
  • ITS becomes a Salesforce.com partner, consultant and developer.

2010

  • ITS joins social media world, produces first videos.
  • Community service participation takes off with Habitat for Humanity.

2009

  • ITS introduces Employee Stock Ownership Plan and marks 15-year anniversary with 40 employees.
  • First Application Development managed service offerings: FMAssure and FMAssist.
  • Client referral program is launched.

2008

  • Hosted Universal offering is introduced, opening door to complete cloud-based support.
  • Garrett Graney promoted to President and executive management team is established.

2007

  • ITS acquires iNet Solutions.
  • Headquarters moved from Jenkintown to current office in Fort Washington, PA. ITS makes the Inc. 5000 for the first time.

2005

The VCIO (Virtual Chief Information Officer) role is introduced to SharedVision clients.

2004

First managed services offerings launched. SharedVision is branded and rolled out.

2001

  • ITS acquires FMG Technologies.
  • ITS adopts Open Book Management – which proves to be one of the pillars of the company’s success.
  • ITS holds its first all-staff Quarterly Meeting, a tradition that still exists today.
  • Application Development and Network Services become separate departments, allowing the company to call itself a “full-service IT provider”. MVP of the month program for all staff introduced.

2000

  • Company moves into its first office in Jenkintown, PA, with 8 employees.
  • ITS acquires The Computer Fixer.

1999

Company name changed to IT Solutions.

1996

First company website launched.

1994

IT Solutions (originally Small Office Solutions) is founded by Ted Swanson as a solo venture headquartered in a spare bedroom.